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70 Percent Of Consumers Prefer To Learn About A Business Via Reviews And Posts, Instead Of Advertisements
Ads are all well and good, but it deserves trying a different approach also. Reviews are without a doubt the best method to discover the truth about a service or product.
Source: Statuslabs
61% Of Local Businesses Have A Typical Rating Of 4 Or 5 Stars
Typically two-thirds of companies have great and exceptional rankings. Just 5% of businesses have a ranking listed below three stars.
Source: Brightlocal
64% Of Americans Concur That User-generated Content (consumer Reviews) Enhanced Their Shopping Experience In 2017
30 percent of customers who check out consumer reviews, concur that it increases their purchasing confidence.
Companies utilize the reviews to improve their products and services.
"We all need people who will give us feedback. That's how we improve." -Bill Gates
Source: Statista
74 Percent Of Regional Businesses Have At A Minimum, 1 Google Review
A single review is far from adequate to enhance your site's SERP ranking.
Looking at online ratings data, we found out that a business requires to have approximately 40 reviews before consumers "Award" it with a star.
Source: Brightlocal
Only 6% Of Consumers Do Not Trust Client Reviews At All
According to consumer review data, a whopping 19 percent of customers always trust online reviews and never a make a purchase without reading reviews first.
Source: Statista
77% Of Users Don't Trust Reviews That Are Older Than 3 Months
Clients don't care how great your service or product was in the past. Part of why online reviews matter is since they are relevant and fresh.
Customers know businesses lose their touch all the time, which is why most of them consider older reviews irrelevant.
It is for this reason that businesses ought to be continuously asking for reviews.
Source: Statuslabs
Google Represents 57.5 Percent Of All Reviews Globally
Google is the clear winner as far as circulation goes, but they are not the only ones in the game.
These are the online reviews circulation rankings:
Google at 57.5%, Facebook at 19%, TripAdvisor with 8.4%, Yelp at 6.6% and Others with 8.6%.
Source: Review Trackers
71% Of Millennials Search Consumer Reviews Of Expert Services
Over half of all individuals in need of an expert service turn to online reviews.
According to online reviews data, 59% used online reviews to select an attorney or a physician.
Young people (age 18-35) are a lot more inclined to hire an expert based upon online reviews. Just 19% of millennials will think about working with a lawyer without any.
Source: Thomson Reuters
The Majority Of Local Companies Have Approximately 39 Google Reviews
Individuals like to share their experience after they've gone to a vendor. Online review trends show individuals choose to comment if they had a positive experience, instead of a mediocre or negative one.
Source: Brightlocal
95% Of Unhappy Consumers Will Return To A Company If A Business Takes Care Of Issues Quickly And Effectively
Clients do not expect you to be perfect. They do expect you to resolve things when they go wrong. If there's absolutely nothing else a business can do to fix an issue, a simple coupon can say "We are sorry" in a more attractive way.
Source: SocialMediaToday
Reviews Published On Twitter Can Help Improve Online Sales By 6.46%
Online review stats reveal that reviews shared on Twitter, do more to grow sales than those on any other social network.
Source: Yotpo
90 Percent Of Site Visitors Need Less Than 10 Reviews To Form An Opinion About A Business
You know what people say about very first impressions?
Users get their impression of your businesses through reviews. Usually through less than 10 of them.
Think about asking your visitors to write one if you don't have reviews on your website.
Source: Martech Zone
82 Percent Of Consumers Check Out Review Sites Because They Want To Acquire A Service Or A Product And Wish To Get The Facts About Business Products And Services.
Users come because they have currently formed a buying decision. The majority of them (89 percent) purchase within a week of their visit.
Source: RevLocal
54% Of Americans Pay The Most Attention To The Typical Star Score Of A Local Organization
The star rating is the first thing customers see. Still, users focus on other elements too, like the quantity, recency, length, and sentiment of reviews. Each of these alone affects more than a 3rd of United States customers.
Source: Statista
70% Of Customers Need To Read A Minimum Of Four Reviews Before They Can Rely On A Business
4 reviews may be too few. Most people read a lot more reviews to get a better idea of how the business is really doing. Do not depend upon that fact alone.
Source: Brightlocal
Reviews Are The Most Vital Part Of The Purchase Choice For Over 90% Of US Clients
24% of US consumers consider reviews as 'exceptionally influential'.
To highlight the value of online reviews and scores, did you know that 81% of customers will pay more for an item with reviews and those very same customers are likewise going to accept slower shipping times for such items.
Source: Turntonetworks
Only 44% Of Local Businesses Have Actually Accepted Their Google My Business Listing
That's 56% of your competitors that aren't benefiting from their listing.
While business listings on the significant review platforms are complimentary, a remarkably low number of companies really use them.
Although we now know why client reviews are so effective, most businesses apparently don't.
Source: LsaInsider