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Only 6% Of Consumers Do Not Trust Customer Reviews At All
According to customer review data, a whopping 19% of customers always rely on online reviews and never ever a purchase without reading reviews first.
Source: Statista
91% Of Companies Think The Business's Star Rating Can Determine Whether They Win Or Lose A Prospective Employee
The 86% of companies question the integrity of online reviews. Nonetheless, they understand the enormous effect user scores have on their business. Undesirable customer or employee reviews can affect 90% of job seekers.
Source: Career Arc
Customer Reviews On Items Are Trusted Nearly 12 Times More Than The Makers' Descriptions
Word-of-mouth reviews are miles ahead of the manufacturers' description. Individuals trust other individuals viewpoints before they ever trust what the manufacturer says. The reason, manufacturers' descriptions are basically ads.
Source: Martech Zone
60 Percent Of Consumers Refer To Blog And Social Media Network Reviews On Their Mobile Devices Prior To Shopping
In-store shopping is influenced substantially by blogs and reviews on social networks. With males being twice as likely to be influenced than ladies.
Reviews and rating statistics reveal people value the viewpoint of peers more than any other material.
Source: Collective Bias
67% Of Customers Say Reviews Are A "Very Important" Factor When Choosing A Solution Provider
When consumers have to select a solution provider, reviews have an enormous effect on their decision.
Source: DemandGenReport
77% Of Clients Would Likely Leave A Review If They Were Asked
More than a 35% would submit a review to notify others about their client experience and 24% would undoubtedly direct their review to the business itself.
Over a 26% would be willing to give a review to assist other people with their choice making process.
Source: Podium
70% Of Consumers Choose To Discover A Business Through Short Articles And Reviews, Instead Of Advertisements
Advertisements are all well and good, however it's worth attempting a different approach as well. Reviews are without a doubt the best method to find the truth about a service or product.
Source: Statuslabs
If It Has Less Than A 4 Star Rating, More Than Half Of Consumers Will Not Use A Company
This stat is among lots of that show the value of online ratings. Now that news of customer fulfillment travels this quick, keeping your clients pleased is more vital than ever.
57% of consumers have searched for companies with more than four stars in 2018, which is up from 48% in 2017.
Additionally, 11 percent looked only for organizations with a best five star rating.
Source: Brightlocal
53 Percent Of Americans Consider Product Reviews And Scores As The Most Essential Part Of The Online Shopping Experience In 2018.
Today's consumers are wary and want the very best bang for their buck. It's no surprise that they consider reading reviews as a big part of the buying decision.
Source: Statista
Online Item Reviews About A Product Can Improve Its Conversion Rate By A Staggering 270 Percent
User review stats show the purchase possibility for a product with five reviews is 270% higher than the exact same product without reviews.
Source: Spiegel Research Center
Unfavorable Reviews Can Improve Conversion By Up To 85%
It sounds insane, however negative reviews can be a positive factor for users to devote more time on your site. According to online review stats, individuals spend more than 5 times as long on a website when they read negative reviews.
More than two-thirds of users trust reviews more when there are a mix of positives and negatives. An overwhelming 95% suspect censorship or faked reviews if there aren't any negative ones.
Source: Reevoo
89% Of Buyers Choose To Read Reviews On Their Smart Devices
Be it through an app or a mobile internet browser, people young and old choose to read reviews on their cell phones.
Source: Statista
Only 44% Of Local Companies Have Claimed Their Google My Business Listing
That's 56% of your competitors that aren't taking advantage of their listing.
While business listings on the major review platforms are complimentary, a surprisingly low number of businesses in fact use them.
Although we now know why client reviews are so effective, most businesses obviously don't.
Source: LsaInsider
88% Of Americans Claimed That Product Reviews Were The Most Influential Factor When Purchasing Home Electronic Devices
Stats reveal that reviews were more helpful than Television ads at 37%, social media at 23% and display advertisements at 49%.
Source: Statista
More Than Half Of Individuals Aged 25 To 34 Posted Reviews
According to Statista, the younger generations are plainly the more opinionated ones.
Source: Statista
90 Percent Of Buyers Need Less Than 10 Reviews To Form A Viewpoint About A Business
You understand what individuals say about first impressions?
Users get their first impression of your businesses through reviews. Typically through less than 10 of them.
If you don't have reviews on your site, think about asking your visitors to write one.
Source: Martech Zone