30% Of Consumers Feel Favorable To A Company Which Responds To Online Reviews

Communicating with your customers establishes trust. Even something as simple as reacting to their remarks and reviews can make them feel valued.

As you might expect, customers who feel this way are happy to spend more money with a business.

Source: Statuslabs

67% Of Consumers Say Reviews Are A "Very Crucial" Factor When Selecting A Service Provider

When clients need to select a solution provider, reviews have an enormous influence on their decision.

Source: DemandGenReport

70 Percent Of Customers Choose To Learn About A Business By Means Of Articles And Reviews, Instead Of Ads

Advertisements are all well and good, but it deserves attempting a different approach as well. Reviews are without a doubt the very best method to find the truth about a service or product.

Source: Statuslabs

89% Of Clients Browse A Businesses Replies To Reviews

Not only do the majority of individuals read the review replies, 30% of them highly value them. Practically 96% read the replies to their own reviews.

Source: Brightlocal

Reviews Are The Most Crucial Part Of The Purchase Choice For Over 90% Of United States Consumers

24% of US consumers consider reviews as 'very influential'.

To illustrate the value of online reviews and ratings, did you know that 81 percent of customers will pay more for an item with reviews and those same consumers are likewise ready to accept slower shipping times for such products.

Source: Turntonetworks

Facebook Reviews Impact More Than 50% Of Consumers' Buying Decisions

Facebook is presently the most popular social network which can also influence our buying decisions.

According to social media reviews data, Facebook affects over half of users' purchase decisions.

Facebook reviews stats reveal that four out of five users are more likely to rely on a local business if it has positive reviews.

Source: RevLocal

Software Reviews Influence Over 98 Percent Of All Purchasers

18 percent of software purchasers consider reviews to be a vital factor in the purchase procedure. Software reviews have no effect whatsoever on just 2% of consumers. Two-thirds of them read more than six reviews to decide and 14% of them read more than 20 reviews.

Source: Capterra

82 Percent Of Customers Go To Review Websites Since They Wish To Buy A Service Or An Item And Wish To Get The Truth About The Businesses Product Or Services.

Review sites are locations that customers go to get the facts about a business, service or product . Users come since they have actually currently formed a buying decision. The majority of them (89%) purchase within a week of their visit. And 29 percent do so in 24 hours.

Source: RevLocal

60 Percent Of Customers Consult Blog And Social Media Reviews On Their Mobile Devices Before Shopping

In-store purchasing is affected significantly by blogs and reviews on social networks. With males being two times as likely to be influenced than women.

Reviews and ranking data show people value the opinion of peers more than any other material.

Source: Collective Bias

91% Of Companies Believe The Company's Star Rating Can Determine Whether They Win Or Lose A Prospective Employee

The 86% of businesses question the integrity of online reviews. However, they understand the massive impact user ratings have on their business. Undesirable customer or staff member reviews can affect 90% of job seekers.

Source: Career Arc

Google Accounts For 57.5% Of All Reviews Worldwide

Google is in the lead here, followed by Facebook as a far-off second.

Here are the online reviews distribution rankings:

Google with 57.5%, Facebook with 19%, TripAdvisor with 8.4%, Yelp with 6.6% and Others with 8.6%.

Source: Review Trackers

91 Percent Of Millennials Trust Online Reviews As Much As Family And Friends

Online review statistics place consumers' reviews as the most trustworthy source of recommendations. Online reviews usually bring the very same weight as recommendations from loved ones.

Source: Brightlocal

Half Of All Of The Millennial's "Constantly" Read Online Reviews For Companies

More youthful individuals know the worth of being informed. User-generated content has an unassailable effect on consumers.

They will recognize what they've been missing out on if businesses stop to think about the power of customer reviews over millennials. Older people are various though, just 6% of people aged 55 or older read reviews.

Source: Brightlocal

Online Item Reviews About A Product Can Raise Its Conversion Rate By A Whopping 270%

User review stats reveal the purchase possibility for an item with five reviews is 270 percent higher than the exact same item without reviews.

Source: Spiegel Research Center

53% Of Customers Expect Businesses To Answer Back Within A Week To Negative Reviews

Online review stats reveal that 63% of customer reviews remain without a response. That's regrettable, because those companies are losing clients that way.

Source: Review Trackers

If It Has Unfavorable Reviews As Well, 52% Of Consumers Trust An Item More

We already discussed the positive and negative reviews and their effect on consumers. Nevertheless, all products have their faults, if all of a products reviews are positive, it raises red flags that perhaps the reviews are fake. Customers anticipate to see some negative reviews.

Source: Capterra

Reviews Shared On Twitter Can Grow Sales By 6.46 Percent

Online review data show that reviews shared on Twitter, do more to increase sales than those on any other social media platform.

Source: Yotpo