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The Majority Of Shoppers Aged 25 To 34 Posted Reviews
According to Statista, the younger generations are unsurprisingly the more opinionated ones.
Source: Statista
15% Of Customers Don't Trust Businesses Without Having Online Reviews
No trust means no interactions. 15 percent of potential clients won't even think about doing business with a company they can't discover viewpoints about.
Source: Statuslabs
77% Of Consumers Don't Trust Reviews That Are Older Than Three Months
Consumers don't care how great your service or product was in the past. Part of why online reviews matter is due to the fact that they are relevant and fresh.
Customers understand businesses lose their touch all the time, which is why most of them find older reviews unimportant.
It is for this reason that companies ought to be constantly asking for reviews.
Source: Statuslabs
53% Of Americans Consider Product Reviews And Ratings As The Most Essential Part Of The Online Shopping Experience In 2018.
Today's shoppers are wary and desire the very best bang for their dollar. It's no wonder that they consider checking out reviews as a huge part of the buying decision.
Source: Statista
89% Of Buyers Like To Read Reviews On Their Mobile Devices
Be it through an app or a mobile web browser, folks prefer to read reviews on their smart phones.
Source: Statista
71% Of Millennials Browse Consumer Reviews Of Expert Services
More than half of all people in need of a professional service turn to online reviews.
According to online reviews statistics, 59% utilized online reviews to select a medical professional or an attorney.
Young people (age 18-35) are a lot more likely to employ an expert based on online reviews. Just 19% of millennials will think about employing an attorney without any.
Source: Thomson Reuters
When Buying Home Electronic Devices, 88% Of Americans Reported That Product Reviews Were The Most Prominent Element
Statistics reveal that reviews were more effective than Television ads at 37%, social networks at 23% and display ads at 49%.
Source: Statista
Software Reviews Impact Over 98 Percent Of All Purchasers
18% of software application buyers consider reviews to be an essential factor in the purchase procedure. Software application reviews have no effect whatsoever on only 2% of consumers. Two thirds of them read more than six reviews to make up their mind and 14% of them read more than 20 reviews.
Source: Capterra
70 Percent Of Customers Need To Read A Minimum Of Four Reviews Before They Can Trust A Business
4 reviews may be too few. The majority of people read much more reviews to get a better idea of how business is really doing. Do not depend upon that figure alone.
Source: Brightlocal
83% Of All Young Shoppers Were Asked To Submit A Review Recently
Of those invited, 80% of clients did submit a review. Overall, companies have actually asked 66% of all clients to leave a review on their business.
Source: Brightlocal
63.6 Percent Of Consumers Visit Google To Look For Reviews Of A Business
Thinking about the last stat, it comes as a surprise that Yelp (45%) and TripAdvisor (30%) come second and third, leaving Facebook (23%) at the bottom of the list.
When it comes to trust, these online review stats reveal the general appeal of a site can only go so far.
Source: Review Trackers
67% Of Customers Suggest Reviews Are A "Very Important" Factor When Choosing A Service Provider
Reviews have an enormous impact on their decision when customers have to choose a solution provider.
Source: DemandGenReport
The Typical Review Word Count Has Gotten 65% Much Shorter Since 2010
At the present time reviews are shorter, easier, and more straight to the point. The length of a review in 2019 is equivalent to that of a tweet.
Source: Review Trackers