53% Of Consumers Expect Companies To Answer Back Within A Week To Negative Reviews

Online review stats show that 63% of customer reviews go on without a reaction. That's too bad, since those businesses are losing clients that way.

Source: Review Trackers

A One Star Increase In Score Can Cause A 5% To 9% Increase In Business Income

Businesses that treat customers honorably typically succeed, review sites help make sure of that.

Source: Statuslabs

61 Percent Of Local Businesses Have An Average Ranking Of 4 To 5 Stars

Generally two thirds of businesses have excellent and awesome ratings. Just 5% of companies have a rating listed below three stars.

Source: Brightlocal

Reviews Are The Third Most Influential Ranking Aspect For Google's Local 3 Pack

Review signals (quantity, diversity, etc.) represent 15.44% of Google's algorithm for local ranking.

Just Google My Business signals, like proximity and keywords represent 25.12%, and link signals at 16.53%, are more important than reviews as far as ranking aspects go for the local 3 pack.

Source: Moz

Positive Reviews Motivate 68% Of Customers To Choose Local Businesses

Considering that the huge majority of consumers check out reviews, you'd want yours to be appealing to new consumers? Keep them short, positive and sweet.

"Kind words can be short and easy to speak, but their echos are truly endless." -Mother Teresa

Source: Brightlocal

Since They Want To Buy A Product Or A Service And Want To Get The Truth About The Businesses Items And Services, 82 Percent Of Customers Check Out Review Websites.

Users come since they have actually currently formed a purchase decision. The bulk of them (89%) purchase within a week of their visit.

Source: RevLocal

70 Percent Of Customers Prefer To Learn About A Business Through Articles And Reviews, Rather Than Ads

Advertisements are all well and good, but it deserves trying a different approach too. Reviews are without a doubt the best way to discover the truth about a product or service.

Source: Statuslabs

77% Of Individuals Do Not Rely On Reviews That Are Older Than Three Months

Customers don't care how excellent your product or service was in the past. Part of why online reviews matter is due to the fact that they are fresh and relevant.

Consumers know businesses lose their touch all the time, which is why the majority of them regard older reviews unimportant.

It is for this reason that companies ought to be continuously asking for reviews.

Source: Statuslabs

If They Were Asked, 77% Of Clients Would Certainly Submit A Review

More than a 35% would leave a review to advise others about their consumer encounter and 24% would definitely direct their review to the company itself.

Over a 26% would want to leave a review to help other individuals with their decision making process.

Source: Podium

73% Of Consumers Believe Customer Reviews Are More Crucial Than Star And Number Rankings

Online review stats make it clear people aren't pleased with scores alone.

Customer reviews make the stats appear more genuine which is what the prospective consumers are searching for. Nearly a 3rd of consumers state composed reviews are the only function that makes them think the sites' reviews are appropriate and beneficial.

Source: Fan and Fuel

49 Percent Of Consumers Consider The Quantity Of Online Reviews As A Vital Consideration Of Their Purchasing Decision

Customers value not only the quality or nature of the reviews, but they consider their quantity and recency also.

The share of clients, who pay attention to the variety of reviews is presently at 46%.

Source: Brightlocal

15 Percent Of People Don't Trust Businesses Without Online Reviews

No trust implies no interactions. 15 percent of possible clients won't even think about working with a business they can't discover viewpoints about.

Source: Statuslabs

91% Of Millennials Have Confidence In Online Reviews As Much As Friends And Family

Online review statistics position consumers' reviews as the most credible source of suggestions. Online reviews generally bring the very same weight as recommendations from loved ones.

Source: Brightlocal

88% Of Americans Revealed That Product Reviews Were The Most Prominent Factor When Purchasing Home Electronic Devices

Data reveal that reviews were more effective than TV advertisements at 37%, social media at 23% and display ads at 49%.

Source: Statista

Only 6 Percent Of Consumers Do Not Rely On Client Reviews At All

According to client review stats, a whopping 19 percent of consumers constantly rely on online reviews and never ever a make a purchase without reading reviews.

Source: Statista

72% Of Consumers Won't Take Action Before They Check Out Some Reviews

Irrespective of how tempting your marketing is, you still require consumer reviews. There's no skirting around it. Clients are still going to hear you out, however they trust other people more.

Source: My Testimonial Engine

95 Percent Of Travelers Read Online Reviews Prior To Reserving Travel Services

Leisure and business tourists alike check out reviews to form a viewpoint. Business tourists check out an average of 5 reviews vs. 6-7 for leisure tourists. 59percent of all tourists report that they read reviews 'always' or 'extremely often'.

Source: Trust You

Consumers Checking Out Reviews On A Mobile Phone Are 127% Most Likely To Make A Purchase Than Desktop Users

Mobile users prefer to get things done quicker. Purchasing decisions are made rapidly.

Online reviews are obviously persuasive, yet marketers haven't necessarily come to value the power of them.

Source: Martech Zone