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61 Percent Of Local Businesses Have An Average Score Of 4 Or 5 Stars
Generally two-thirds of companies have excellent and great ratings. Only 5% of businesses have a ranking below 3 stars.
Source: Brightlocal
98% Of Yelp's Browsers Bought From A Business They Found On The Site
Normally, 142 million consumers visit Yelp every month. If you haven't declared your complimentary Yelp business page, this is as good a time as any.
Source: RevLocal
70 Percent Of Customers Need To Read At Least 4 Reviews Before They Can Rely On A Business
Four reviews may be too few. Many people check out many more reviews to get a better idea of how the business is really doing. Do not depend on that fact alone.
Source: Brightlocal
52% Of Customers Rely On A Product More If It Has Negative Reviews Also
We already discussed the positive and negative reviews and their result on customers. Nevertheless, all products have their faults, if all of a products reviews are positive, it raises warnings that possibly the reviews are fake. People expect to see some unfavorable reviews.
Source: Capterra
90% Of Site Visitors Need Less Than 10 Reviews To Form A Viewpoint About A Business
You know what individuals state about very first impressions?
Users get their first impression of your businesses through reviews. Usually through less than 10 of them.
Think about asking your visitors to compose one if you do not have reviews on your website.
Source: Martech Zone
15% Of Consumers Do Not Trust Businesses With No Online Reviews
No trust indicates no interactions. 15 percent of potential consumers will not even consider working with a business they can't discover viewpoints about.
Source: Statuslabs
If They Were Asked, 77% Of Customers Would Definitely Post A Review
More than a 35% would post a review to inform others about their client encounter and 24% would definitely direct their review to the business itself.
Over a 26% would want to give a review to assist other people with their choice making process.
Source: Podium
89% Of Shoppers Want To Read Reviews On Their Cell Phones
Be it through an app or a mobile browser, individuals choose to read reviews on their mobile devices.
Source: Statista
Almost All Customers, Who Use Online Reviews, Read Them Very Early In The Purchasing Process
Let's say you wish to purchase a new vehicle and there are numerous models which fit your criteria. How do you select the best one for you? Well, you read reviews.
With the help of other consumers, you manage to decide on a model that works for you. That's how favorable reviews convert consumers into clients.
Source: Consumer Affairs
A One Star Increase In Rating Can Result In A 5% To 9% Increase In Business Revenue
Businesses that treat clients honorably generally prosper, review websites help make certain of that.
Source: Statuslabs
The Typical Review Word Count Has Become 65% Much Shorter Since 2010
These days reviews are much shorter, simpler, and more straight to the point. The length of a review in 2019 is proportionate to that of a twitter tweet.
Source: Review Trackers
49% Of Consumers Consider The Quantity Of Online Reviews As An Important Consideration Of Their Buying Decision
Consumers value not just the quality or nature of the reviews, however they consider their number and recency also.
The share of customers, who focus on the number of reviews is currently at 46 percent.
Source: Brightlocal
67% Of Customers Admit Reviews Are A "Very Crucial" Factor When Picking A Service Provider
Reviews have a huge impact on their decision when consumers have to pick a service provider.
Source: DemandGenReport
83% Of All Younger Clients Were Asked To Submit A Review Recently
Of those asked, 80% of clients did give a review. In general, companies have actually asked 66% of all customers to submit a review on their business.
Source: Brightlocal
83 Percent Of Customers Do Not Trust Advertising
The conventional channels to reach clients aren't as influential as they utilized to be. A lot of users who no longer trust advertisements choose to pay attention to customers' recommendations online.
Source: Statuslabs
Negative Reviews Can Improve Conversion By Up To 85%
It sounds insane, but negative reviews can be a positive driver for users to spend more time on your site. According to online review data, individuals spend more than 5 times as long on a website when they check out negative reviews.
When there are a mix of negatives and positives, more than two-thirds of users trust reviews more. An overwhelming 95% suspect censorship or faked reviews if there aren't any negative ones.
Source: Reevoo
86% Of Customers Would Consider Writing A Review For A Business
Your consumers are your most important resource, and it's not only because of the money they spend at your business. If you provide a good experience, they will be willing to share it.
Source: Brightlocal