91% Of Millennials Have Confidence In Online Reviews As Much As Loved Ones

Online review statistics position clients' reviews as the most credible source of suggestions. Online reviews generally carry the very same weight as recommendations from family and friends.

Source: Brightlocal

Favorable Reviews Encourage 68% Of Consumers To Use Local Businesses

Since the vast majority of customers check out reviews, you would want yours to be appealing to brand-new customers? Keep them short, positive and sweet.

"Kind words can be short and easy to speak, but their echos are truly endless." -Mother Teresa

Source: Brightlocal

72% Of Clients Will Not Take Action Before They Read Some Reviews

No matter how eye-catching your marketing is, you still require customer reviews. There's no skirting around it. Customers are still going to hear you out, but they rely on other individuals more.

Source: My Testimonial Engine

Many Local Companies Have Approximately 39 Google Reviews

Individuals like to share their experience after they've gone to a vendor. Online review trends show people prefer to comment if they had a positive experience, rather than a unfavorable or mediocre one.

Source: Brightlocal

Almost All Consumers, Who Use Online Reviews, Read Them Early On In The Buying Process

Let's say you want to buy a new automobile and there are several models which fit your requirements. How do you choose the best one for you? Well, you read the reviews.

With the help of other people, you manage to select one that works for you. That's how positive reviews convert consumers into consumers.

Source: Consumer Affairs

95% Of Disappointed Consumers Will Return To A Business If A Business Takes Care Of Issues Quickly And Effectively

Customers don't expect you to be perfect. When things go wrong, they do expect you to take care of things. If there's nothing else a business can do to deal with a problem, a simple coupon can say "We're sorry" in a more appealing way.

Source: SocialMediaToday

Just 6 Percent Of Consumers Don't Rely On Customer Reviews At All

According to customer review data, a massive 19% of consumers constantly rely on online reviews and never ever a purchase without reading reviews first.

Source: Statista

89% Of Individuals Like To Read Reviews On Their Mobile Phones

Be it through an app or a mobile browser, clients choose to read reviews on their phones.

Source: Statista

86% Of Customers Would Think About Writing A Review For A Business

Your customers are your most important resource, and it's not only because of the money they spend at your business. They will be ready to share it if you give them a good experience.

Source: Brightlocal

73 Percent Of Consumers Believe Written Reviews Are More Vital Than Star And Number Rankings

Online review data make it clear people aren't satisfied with scores alone.

Consumer reviews make the statistics appear more genuine which is what the would-be consumers are searching for. Practically a 3rd of consumers state written reviews are the only function that makes them think the websites' reviews are useful and pertinent.

Source: Fan and Fuel

Online Reviews Impact 67.7% Of Customer Buying Decisions

More than 2 thirds of consumers concur online reviews are either a "Fairly decisive", "Very decisive", or "Absolutely decisive" part of their decision making experience.

Source: Moz

53% Of Americans Consider Item Reviews And Scores As The Most Essential Part Of The Online Shopping Experience In 2018.

Today's buyers are wary and want the very best bang for their buck. It's not surprising that that they consider checking out reviews as a huge part of the buying decision.

Source: Statista

63.6 Percent Of Customers Go To Google To Check For Reviews Of A Business

Thinking about the last stat, it comes as a surprise that Yelp (45%) and TripAdvisor (30%) come second and third, leaving Facebook (23%) at the end.

When it comes to trust, these online review stats show the basic popularity of a site can just go so far.

Source: Review Trackers

83% Of All Younger Buyers Were Asked To Post A Review Recently

Of those asked, 80% of clients did submit a review. Overall, companies have actually asked 66% of all clients to give a review on their company.

Source: Brightlocal

91% Of Companies Believe The Company's Star Rating Can Determine Whether They Win Or Lose A Possible Team Member

The 86% of companies question the integrity of online reviews. Nevertheless, they recognize the enormous effect user scores have on their business. Unfavorable customer or staff member reviews can affect 90% of job seekers.

Source: Career Arc