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If They Were Asked, 77% Of Consumers Would Undoubtedly Submit A Review
More than a 35% would post a review to advise others about their client experience and 24% would certainly direct their review to the company itself.
Over a 26% would want to leave a review to help other individuals with their decision making process.
Source: Podium
91 Percent Of Millennials Rely On Online Reviews As Much As Friends And Family
Online review stats place consumers' reviews as the most credible source of suggestions. Online reviews usually bring the very same weight as suggestions from friends and family.
Source: Brightlocal
Just 44% Of Local Businesses Have Actually Claimed Their Google My Business Listing
That's 56 percent of your competition that aren't taking advantage of their listing.
While business listings on the significant review platforms are complimentary, a surprisingly low number of companies in fact utilize them.
Although we now understand why customer reviews are so effective, most businesses obviously do not.
Source: LsaInsider
70% Of Customers Choose To Discover A Business By Means Of Short Articles And Reviews, Instead Of Advertisements
Advertisements are all well and good, however it's worth trying a different approach also. Reviews are without a doubt the very best method to find the truth about a service or product.
Source: Statuslabs
91% Of Businesses Think The Company's Star Rating Can Determine Whether They Win Or Lose A Prospective Team Member
The 86% of companies doubt the integrity of online reviews. Nonetheless, they understand the enormous effect user rankings have on their business. Unfavorable consumer or employee reviews can affect 90% of job seekers.
Source: Career Arc
54% Of Americans Pay The Most Attention To The Average Star Score Of A Local Organization
The star score is the first thing consumers see. Still, users pay attention to other elements as well, like the quantity, recency, length, and sentiment of reviews. Each of these alone affects more than a 3rd of USA customers.
Source: Statista
74 Percent Of Regional Companies Have At A Minimum, One Google Review
A single review is far from adequate to enhance your site's SERP ranking.
Looking at online scores statistics, we discovered that a company needs to have a minimum of 40 reviews before consumers "Award" it with a star.
Source: Brightlocal
If A Company Deals With Problems Quickly And Effectively, 95% Of Unhappy Clients Will Go Back To A Company
Consumers do not expect you to be perfect. When things go wrong, they do expect you to take care of things. If there's absolutely nothing else a business can do to solve an issue, a simple coupon can say "We're sorry" in a more enticing way.
Source: SocialMediaToday
64 Percent Of Americans Concur That User-generated Content (client Reviews) Improved Their Shopping Experience In 2017
30 percent of customers who read consumer reviews, concur that it increases their purchasing confidence.
Companies utilize the reviews to enhance their services and products.
"We all need people who will give us feedback. That's how we improve." -Bill Gates
Source: Statista
Half Of All Of The Millennial's "Constantly" Check Out Online Reviews For Businesses
Younger people understand the worth of being informed. User-generated content has an unassailable impact on customers.
If businesses stop to consider the power of customer reviews over millennials, they will understand what they've been missing out on. Older individuals are various though, only 6% of individuals aged 55 or older check out reviews.
Source: Brightlocal
83% Of Consumers Don't Trust Advertising
The standard channels to reach clients aren't as influential as they used to be. A lot of users who no longer trust advertisements select to focus on consumers' recommendations online.
Source: Statuslabs
53 Percent Of Americans Consider Item Reviews And Scores As The Most Vital Part Of Online Shopping.
Today's consumers are wary and want the best bang for their buck. It's no surprise that they consider checking out reviews as a huge part of the purchasing decision.
Source: Statista
Customer Reviews On Items Are Relied On Almost 12 Times More Than The Makers' Descriptions
Word-of-mouth reviews are miles ahead of the producers' description. Individuals trust other individuals opinions before they ever trust what the manufacturer states. The reason, makers' descriptions are essentially ads.
Source: Martech Zone
89% Of Consumers Read A Businesses Feedback To Reviews
Not only do the majority of individuals read the review replies, 30% of them value them highly. Nearly 96% read the replies to their own reviews.
Source: Brightlocal
60 Percent Of Consumers Consult Blog And Social Network Reviews On Their Cell Phones Before Shopping
In-store purchasing is affected significantly by blogs and reviews on social media. With males being twice as likely to be affected than ladies.
Reviews and rating stats reveal individuals value the viewpoint of peers more than any other content.
Source: Collective Bias
61 Percent Of Local Businesses Have A Typical Rating Of 4 To 5 Stars
Typically two thirds of companies have great and exceptional rankings. Only 5% of companies have a score below three stars.
Source: Brightlocal
Online Item Reviews About A Product Can Increase Its Conversion Rate By More Than 270%
User review stats reveal the purchase possibility for a product with 5 reviews is 270 percent higher than the exact same product without reviews.
Source: Spiegel Research Center