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53% Of Consumers Anticipate Businesses To Reply Within A Week To Negative Reviews
Online review stats show that 63% of client reviews remain without a reaction. That's too bad, because those companies are losing consumers that way.
Source: Review Trackers
Customers Might Invest 31% More With A Business That Has Terrific Reviews
Pay attention to this statistic. The more detailed other users describe your services or product, the more cash you can charge and customer review stats show us exactly just how much more.
Source: Martech Zone
70% Of Customers Need To Read A Minimum Of Four Reviews Before They Can Trust A Business
Four reviews may be too few. Most people check out many more reviews to get a better idea of how the business is actually doing. Do not depend on that statistic alone.
Source: Brightlocal
86 Percent Of Customers Would Think About Composing A Review For A Business
Your clients are your most valuable resource, and it's not just because of the money they spend at your business. If you give them an excellent experience, they will want to share it.
Source: Brightlocal
88% Of Executives Judge Reputation Risk As A Top Business Concern
Reputation management statistics indicate a business's reputation doesn't impact just the clients. Prospective team members also look at scores and read reviews.
Source: Deloitte
61% Of Regional Businesses Have A Typical Rating Of 4 Or 5 Stars
Typically two-thirds of companies have good and awesome scores. Just 5% of businesses have a rating listed below three stars.
Source: Brightlocal
54% Of Americans Pay The Most Attention To The Typical Star Rating Of A Local Organization
The star ranking is the first thing customers see. Still, users pay attention to other factors also, like the quantity, recency, length, and belief of reviews. Each of these alone influences more than a 3rd of US consumers.
Source: Statista
Positive Reviews Motivate 68% Of Consumers To Use Local Businesses
Because the vast bulk of consumers check out reviews, you'd want yours to be appealing to brand-new consumers? Keep them short, sweet and positive.
"Kind words can be short and easy to speak, but their echos are truly endless." -Mother Teresa
Source: Brightlocal
Reviews Posted On Twitter Can Boost Online Sales By 6.46%
Online review data reveal that reviews shared on Twitter, do more to grow sales than those on any other social network.
Source: Yotpo
72% Of Customers Won't Take Action Before They Check Out Some Reviews
Irrespective of how alluring your marketing is, you still need client reviews. There is no other way around it. Consumers are still ready to hear you out, however they trust other people more.
Source: My Testimonial Engine
Reviews Are The Most Vital Part Of The Purchase Choice For Over 90% Of American Customers
24% of US shoppers consider reviews as 'exceptionally influential'.
To show the importance of online reviews and scores, did you understand that 81 percent of consumers will pay more for a product with reviews and those same clients are likewise ready to accept slower shipping times for such items.
Source: Turntonetworks
When Purchasing Home Electronic Devices, 88% Of Americans Claimed That Product Reviews Were The Most Prominent Factor
Data reveal that reviews were more successful than TV ads at 37%, social media at 23% and display ads at 49%.
Source: Statista
89% Of Consumers Like To Read Reviews Using Their Mobile Phones
Be it via an app or a mobile browser, people young and old prefer to read reviews on their smart phones.
Source: Statista
83% Of Customers Don't Rely On Advertising
The traditional channels to reach consumers aren't as influential as they used to be. Many users who no longer trust ads choose to take notice of customers' recommendations online.
Source: Statuslabs
73 Percent Of Customers Believe Customer Reviews Are More Crucial Than Star And Number Rankings
Online review stats make it clear individuals aren't satisfied with scores alone.
Client reviews make the stats appear more authentic which is what the prospective customers are trying to find. Practically a third of customers say composed reviews are the only feature that makes them think the websites' reviews are helpful and relevant.
Source: Fan and Fuel
Just 6% Of Consumers Don't Trust Consumer Reviews At All
According to client review statistics, a tremendous 19 percent of customers constantly rely on online reviews and never ever a purchase without checking out reviews initially.
Source: Statista
67% Of Consumers Claim That Reviews Are A "Extremely Crucial" Factor When Selecting A Service Provider
When clients need to choose a service provider, reviews have a huge effect on their decision.
Source: DemandGenReport
91% Of Millennials Turn To Online Reviews As Much As Friends And Family
Online review statistics place clients' reviews as the most credible source of suggestions. Online reviews usually bring the same weight as guidance from family and friends.
Source: Brightlocal