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Only 6 Percent Of Consumers Don't Trust Client Reviews At All
According to customer review data, a whopping 19% of consumers constantly trust online reviews and never ever a make a purchase without reading reviews first.
Source: Statista
15 Percent Of Customers Don't Trust Businesses Without Online Reviews
No trust indicates no interactions. 15 percent of prospective clients will not even consider working with a company they can't find opinions about.
Source: Statuslabs
53% Of Consumers Expect Companies To Answer Back Within A Week To Unfavorable Reviews
Online review stats prove that 63% of customer reviews go on without a reply. That's regrettable, because those companies are losing clients that way.
Source: Review Trackers
89% Of Clients Browse A Businesses Responses To Reviews
Not only do most shoppers read the review replies, 30% of them hold them in high regard. Practically 96% read the replies to their own reviews.
Source: Brightlocal
77% Of Customers Would Definitely Post A Review If They Were Asked
More than a 35% would submit a review to notify others about their client experience and 24% would likely direct their review to the business itself.
Over a 26% would be willing to leave a review to help other people with their choice making process.
Source: Podium
73 Percent Of Consumers Believe Customer Reviews Are More Vital Than Star And Number Ratings
Online review statistics make it clear individuals aren't pleased with ratings alone.
Written reviews make the statistics appear more authentic which is what the prospective customers are searching for. Almost a 3rd of customers say composed reviews are the only function that makes them think the sites' reviews are appropriate and beneficial.
Source: Fan and Fuel
A One Star Boost In Ranking Can Lead To A 5% To 9% Increase In Business Earnings
Businesses that treat customers honorably generally flourish, review websites help make certain of that.
Source: Statuslabs
Consumer Reviews On Items Are Relied On Nearly 12 Times More Than The Makers' Descriptions
Word-of-mouth reviews are miles ahead of the makers' description. Individuals trust other individuals viewpoints before they ever trust what the producer says. The reason, manufacturers' descriptions are essentially advertisements.
Source: Martech Zone
Reviews Shared On Twitter Can Grow Sales By 6.46 Percent
Online review stats show that reviews shared on Twitter, do more to grow sales than those on any other social network.
Source: Yotpo
Reviews Are The Most Important Part Of The Purchase Choice For Over 90% Of American Clients
24% of US consumers consider reviews as 'exceptionally influential'.
To highlight the significance of online reviews and ratings, did you know that 81% of consumers will pay more for a product with reviews and those exact same consumers are also willing to accept slower shipping times for such items.
Source: Turntonetworks
Positive Reviews Encourage 68% Of Customers To Choose Local Businesses
Considering that the large bulk of customers check out reviews, you'd want yours to be appealing to brand-new consumers? Keep them short, sweet and positive.
"Kind words can be short and easy to speak, but their echos are truly endless." -Mother Teresa
Source: Brightlocal
74 Percent Of Local Companies Have At Least One Google Review
A single review is far from enough to enhance your site's SERP ranking.
Taking a look at online rankings statistics, we discovered that a business requires to have an average of 40 reviews before visitors "Award" it with a star.
Source: Brightlocal
Just 44% Of Local Companies Have Accepted Their Google My Business Listing
That's 56 percent of your competitors that aren't making the most of their listing.
While business listings on the major review platforms are complimentary, a surprisingly low number of companies in fact utilize them.
Although we now understand why customer reviews are so powerful, a lot of businesses obviously don't.
Source: LsaInsider
Online Item Reviews About A Product Can Amplify Its Conversion Rate By More Than 270 Percent
User review stats reveal the purchase probability for an item with 5 reviews is 270 percent higher than the exact same item without reviews.
Source: Spiegel Research Center