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The Typical Review Length Has Actually Gotten 65% Shorter Since 2010
These days reviews are shorter, easier, and more straight to the point. The word count of a review in 2019 is typical to that of tweet on twitter.
Source: Review Trackers
Google Accounts For 57.5 Percent Of All Reviews Around The Globe
Google is the clear winner as far as distribution goes, however they are not the only ones in the game.
Here's the online reviews circulation rankings:
Google at 57.5%, Facebook with 19%, TripAdvisor with 8.4%, Yelp at 6.6% and Others with 8.6%.
Source: Review Trackers
83% Of All Young Customers Were Asked To Submit A Review Recently
Of those asked, 80% of consumers did give a review. Overall, companies have actually asked 66% of all clients to leave a review on their company.
Source: Brightlocal
72 Percent Of Customers Will Not Take Action Before They Read Some Reviews
No matter how tempting your marketing is, you still need customer reviews. There is no way around it. Clients are still ready to hear you out, but they rely on other people more.
Source: My Testimonial Engine
52% Of Consumers Trust A Product More If It Has Unfavorable Reviews As Well
We already touched upon the negative and positive reviews and their result on customers. However, all products have their faults, it raises red flags that possibly the reviews are phony if all of a products reviews are favorable. Customers expect to see some negative reviews.
Source: Capterra
Almost All Customers, Who Utilize Online Reviews, Read Them Early In The Purchasing Process
Let's say you wish to buy a new car and there are numerous models which fit your criteria. How do you pick the very best one for you? Well, you read reviews.
With the help of other consumers, you quickly select one that works for you. That's how positive reviews convert consumers into customers.
Source: Consumer Affairs
67% Of Consumers Suggest Reviews Are A "Very Crucial" Factor When Choosing A Service Provider
When consumers have to choose a solution provider, reviews have a huge influence on their decision.
Source: DemandGenReport
91% Of Businesses Think The Business's Star Rating Can Determine Whether They Win Or Lose A Prospective Employee
The 86% of companies doubt the integrity of online reviews. Nonetheless, they understand the huge impact user ratings have on their business. Unfavorable customer or employee reviews can influence 90% of job seekers.
Source: Career Arc
71% Of Millennials Browse Customer Reviews Of Expert Services
More than half of all people in need of a professional service rely on online reviews.
According to online reviews stats, 59% utilized online reviews to select a medical professional or a lawyer.
Younger people (age 18-35) are a lot more inclined to hire an expert based on online reviews. Just 19% of millennials will think about working with a lawyer without any.
Source: Thomson Reuters
When Buying Home Electronic Devices, 88% Of Americans Declared That Product Reviews Were The Most Influential Aspect
Statistics reveal that reviews were more beneficial than TV ads at 37%, social networks at 23% and display ads at 49%.
Source: Statista
83% Of Consumers Don't Rely On Advertising
The traditional channels to reach clients aren't as prominent as they utilized to be. Many users who no longer trust ads choose to take note of clients' recommendations online.
Source: Statuslabs
Facebook Reviews Affect More Than 50% Of Customers' Buying Decisions
Facebook is presently the most popular social media which can likewise affect our buying decisions.
According to social reviews data, Facebook impacts more than half of users' purchase choices.
Facebook reviews stats reveal that four out of five users are more likely to rely on a local business if it has positive reviews.
Source: RevLocal
If They Were Asked, 77% Of Customers Would Most Likely Post A Review
More than a 35% would post a review to notify others about their client experience and 24% would certainly direct their review to the company itself.
Over a 26% would want to post a review to assist other individuals with their decision making process.
Source: Podium
53% Of Consumers Anticipate Companies To Reply Within A Week To Unfavorable Reviews
Online review statistics show that 63% of client reviews stay without a reply. That's too bad, due to the fact that those companies are losing customers that way.
Source: Review Trackers
82 Percent Of Customers Go To Review Websites Because They Wish To Purchase A Product Or A Service And Want To Get The Truth About Business Services And Products.
Review sites are places that customers go to get the facts about a service, business or item . Due to the fact that they have actually currently formed a purchase decision, users come. The majority of them (89 percent) buy within a week of their visit. And 29 percent do so in 24 hours.
Source: RevLocal