Unfavorable Reviews Can Boost Conversion By As Much As 85 Percent

It sounds crazy, however negative reviews can be a positive factor for users to devote more time on your website. According to online review statistics, individuals devote more than five times as long on a site when they check out negative reviews.

When there are a mix of positives and negatives, more than two-thirds of users trust reviews more. An overwhelming 95 percent suspect censorship or faked reviews if there aren't any unfavorable ones.

Source: Reevoo

A One Star Increase In Rating Can Result In A 5% To 9% Boost In Business Earnings

Businesses that treat clients fairly typically prosper, review websites help make certain of that.

Source: Statuslabs

Online Item Reviews About An Item Can Increase Its Conversion Rate By More Than 270%

User review stats reveal the purchase probability for a product with five reviews is 270 percent higher than the very same product without reviews.

Source: Spiegel Research Center

More Than 4 Negative Reviews About A Company Or Service Might Decrease Sales By 70 Percent

One negative review suffices for 35% of a site's visitors to choose not to buy. 3 negative reviews can cost a business 59 percent less sales.

Naturally, they can be compensated by the large variety of positive reviews you get.

"It takes many good deeds to build a good reputation, and only one bad one to lose it." -Benjamin Franklin

Source: Martech Zone

A Lot Of Local Companies Have Approximately 39 Google Reviews

Individuals like to share their experience after they have gone to a supplier. Online review trends reveal people choose to comment if they had a favorable experience, instead of a negative or mediocre one.

Source: Brightlocal

53% Of Consumers Anticipate Companies To Respond Within A Week To Negative Reviews

Online review statistics prove that 63% of consumer reviews remain without a reply. That's regrettable, due to the fact that those companies are losing consumers that way.

Source: Review Trackers

Just 44% Of Local Companies Have Claimed Their Google My Business Listing

That's 56% of your competitors that aren't making the most of their listing.

While business listings on the significant review platforms are totally free, a surprisingly low number of businesses really utilize them.

Although we now know why customer reviews are so powerful, many businesses obviously do not.

Source: LsaInsider

60 Percent Of Consumers Seek Advice From Blog And Social Media Network Reviews On Their Cell Phones Prior To Shopping

In-store purchasing is affected considerably by blogs and reviews on social networks. With men being twice as likely to be influenced than women.

Reviews and rating statistics show individuals value the viewpoint of peers more than any other content.

Source: Collective Bias

USA Shoppers View "Product Performance" To Be The Most Valuable Info In Product Reviews

When individuals check out reviews, they focus on various aspects of the shopping experience. But according to online review stats, 60% of them are most thinking about the product's performance.

Client satisfaction, product quality and quality with time are the next few considerations for more than 50% of American clients.

Source: Statista

Just 6 Percent Of Customers Don't Trust Client Reviews At All

According to consumer review stats, a whopping 19 percent of customers constantly rely on online reviews and never a make a purchase without checking out reviews first.

Source: Statista

73% Of Consumers Think Customer Reviews Are More Vital Than Star And Number Scores

Online review stats make it clear people aren't satisfied with ratings alone.

Written reviews make the stats appear more genuine which is what the would-be customers are trying to find. Almost a third of customers state composed reviews are the only feature that makes them believe the sites' reviews are appropriate and useful.

Source: Fan and Fuel

74% Of Regional Companies Have At A Minimum, 1 Google Review

A single review is far from adequate to enhance your website's SERP ranking.

Taking a look at online rankings data, we discovered that a company requires to have a minimum of 40 reviews before consumers "Award" it with a star.

Source: Brightlocal

91 Percent Of Millennials Turn To Online Reviews As Much As Friends And Family

Online review statistics put clients' reviews as the most trustworthy source of suggestions. Online reviews normally bring the exact same weight as advice from family and friends.

Source: Brightlocal

If A Company Manages To Resolve Issues Quickly And Effectively, 95% Of Unhappy Clients Will Return To A Business

Customers don't expect you to be perfect. They do expect you to deal with things when they go wrong. If there's nothing else a company can do to solve a concern, a simple coupon can say "We are sorry" in a more appealing way.

Source: SocialMediaToday

64% Of Americans Agree That User-generated Content (client Reviews) Improved Their Shopping Experience In 2017

30 percent of customers who read client reviews, concur that it increases their buying confidence.

Businesses use the reviews to enhance their products and services.

"We all need people who will give us feedback. That's how we improve." -Bill Gates

Source: Statista

72% Of Clients Won't Take Action Unless They Read Some Reviews

Irrespective of how enticing your marketing is, you still need customer reviews. There is no other way around it. Consumers are still willing to hear you out, however they rely on other people more.

Source: My Testimonial Engine

98% Of Yelp's Site Visitors Purchased From A Business They Discovered On The Site

Typically, 142 million consumers go to Yelp every month. If you have not claimed your totally free Yelp business page, this is as good a time as any.

Source: RevLocal