91 Percent Of Millennials Trust In Online Reviews As Much As Loved Ones

Online review statistics place consumers' reviews as the most reliable source of recommendations. Online reviews normally carry the very same weight as recommendations from friends and family.

Source: Brightlocal

89% Of Consumers Review A Companies Feedback To Reviews

Not only do many customers check out the review replies, 30% of them value them highly. Practically 96% read the responses to their own reviews.

Source: Brightlocal

88% Of Executives Judge Reputation Risk As A Top Business Issue

Reputation management stats suggest a company's reputation doesn't affect just the clients. Prospective employees likewise look at rankings and take a look at reviews.

Source: Deloitte

95% Of Travelers Check Out Online Reviews Prior To Reserving Travel Services

Leisure and business tourists alike check out reviews to form an opinion. Business tourists check out approximately 5 reviews vs. 6-7 for leisure travelers. 59% of all tourists report that they read reviews 'always' or 'really frequently'.

Source: Trust You

Because They Want To Acquire An Item Or A Service And Want To Get The Truth About The Businesses Items And Services, 82% Of Customers Check Out Review Sites.

Users come since they have actually currently formed a purchase decision. The majority of them (89%) buy within a week of their visit.

Source: RevLocal

77% Of Customers Would Undoubtedly Submit A Review If They Were Asked

More than a 35% would submit a review to advise others about their consumer experience and 24% would likely direct their review to the company itself.

Over a 26% would be willing to submit a review to assist other people with their choice making process.

Source: Podium

A One Star Boost In Ranking Can Lead To A 5% To 9% Increase In Business Profits

Businesses that treat consumers well generally prosper, review sites help ensure of that.

Source: Statuslabs

The Average Review Word Count Has Become 65% Shorter Since 2010

As of late reviews are much shorter, easier, and more straight to the point. The word count of a review in 2019 is similar to that of tweet from twitter.

Source: Review Trackers

Only 44% Of Local Companies Have Actually Claimed Their Google My Business Listing

That's 56% of your competitors that aren't taking advantage of their listing.

While business listings on the major review platforms are totally free, a surprisingly low number of businesses actually use them.

Although we now understand why consumer reviews are so powerful, a lot of businesses apparently don't.

Source: LsaInsider

91% Of Companies Think The Company's Star Rating Can Determine Whether They Win Or Lose A Possible Employee

The 86% of businesses doubt the integrity of online reviews. Nonetheless, they understand the enormous effect user ratings have on their business. Unfavorable customer or staff member reviews can affect 90% of job seekers.

Source: Career Arc

More Than 4 Negative Reviews About A Business Or Service May Decrease Sales By 70 Percent

One negative review is enough for 35% of a website's visitors to choose not to buy. Three negative reviews can cost a business 59 percent fewer sales.

Naturally, they can be compensated by the sheer variety of positive reviews you get.

"It takes many good deeds to build a good reputation, and only one bad one to lose it." -Benjamin Franklin

Source: Martech Zone