77% Of Customers Would Post A Review If They Were Asked

More than a 35% would leave a review to inform others about their consumer experience and 24% would rather direct their review to the business itself.

Over a 26% would be willing to submit a review to help other people with their choice making process.

Source: Podium

72% Of Customers Will Not Take Action Before They Check Out Some Reviews

Irrespective of how eye-catching your marketing is, you still require client reviews. There's no other way around it. Consumers are still ready to hear you out, however they rely on other individuals more.

Source: My Testimonial Engine

Positive Reviews Motivate 68 Percent Of Consumers To Choose Local Businesses

Because the huge bulk of customers read reviews, you would want yours to be appealing to new consumers? Keep them short, sweet and positive.

"Kind words can be short and easy to speak, but their echos are truly endless." -Mother Teresa

Source: Brightlocal

Almost All Consumers, Who Utilize Online Reviews, Read Them Early In The Buying Process

Let's say you wish to buy a brand-new automobile and there are several models which fit your requirements. How do you select the very best one for you? Well, you read the reviews.

With the help of other people, you manage to pick one that works for you. That's how positive reviews convert consumers into customers.

Source: Consumer Affairs

91% Of Millennials Trust In Online Reviews As Much As Family And Friends

Online review stats place consumers' reviews as the most reliable source of recommendations. Online reviews normally bring the exact same weight as advice from friends and family.

Source: Brightlocal

Only 6% Of Consumers Do Not Rely On Customer Reviews At All

According to client review statistics, a massive 19% of customers constantly rely on online reviews and never a make a purchase without checking out reviews.

Source: Statista

The Average Review Word Count Has Actually Gotten 65% Much Shorter Since 2010

At this present time reviews are much shorter, simpler, and more straight to the point. The word count of a review in 2019 is typical to that of tweet from twitter.

Source: Review Trackers

Reviews Published On Twitter Can Help Improve Online Sales By 6.46 Percent

Online review data show that reviews shared on Twitter, do more to grow sales than those on any other social network.

Source: Yotpo

Many Local Businesses Have An Average Of 39 Google Reviews

Individuals like to share their experience after they have gone to a vendor. Online review trends show people prefer to comment if they had a positive experience, rather than a average or negative one.

Source: Brightlocal

If A Business Takes Care Of Issues Rapidly And Efficiently, 95% Of Disappointed Consumers Will Return To A Business

Clients do not expect you to be perfect. They do anticipate you to remedy things when they go wrong. If there's absolutely nothing else a company can do to resolve an issue, a simple coupon can say "We are sorry" in a more enticing way.

Source: SocialMediaToday

Only 44% Of Local Businesses Have Actually Claimed Their Google My Business Listing

That's 56% of your competition that aren't benefiting from their listing.

While business listings on the major review platforms are complimentary, a surprisingly low number of companies really use them.

Although we now know why customer reviews are so effective, the majority of businesses obviously don't.

Source: LsaInsider

Unfavorable Reviews Can Increase Conversion By Up To 85%

It sounds crazy, however negative reviews can be a positive force for users to spend more time on your site. According to online review stats, individuals spend more than five times as long on a website when they read negative reviews.

When there are a mix of positives and negatives, more than two-thirds of users trust reviews more. An overwhelming 95% suspect censorship or fabricated reviews if there aren't any negative ones.

Source: Reevoo

A One Star Boost In Score Can Result In A 5% To 9% Boost In Business Income

Businesses that treat customers fairly generally flourish, review websites help ensure of that.

Source: Statuslabs

74% Of Local Companies Have At A Minimum, 1 Google Review

A single review is far from sufficient to enhance your website's SERP ranking.

Looking at online ratings data, we found out that a business needs to have an average of 40 reviews before clients "Award" it with a star.

Source: Brightlocal