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64 Percent Of Americans Agree That User-generated Content (consumer Reviews) Improved Their Shopping Experience In 2017
30 percent of consumers who check out customer reviews, agree that it increases their buying confidence.
Organizations utilize the reviews to improve their services and products.
"We all need people who will give us feedback. That's how we improve." -Bill Gates
Source: Statista
67% Of Customers Claim That Reviews Are A "Very Important" Factor When Selecting A Service Provider
When consumers have to choose a solution provider, reviews have a huge impact on their decision.
Source: DemandGenReport
Clients Might Spend 31 Percent More With A Business That Has Terrific Reviews
Take notice of this fact. The more detailed other users explain your product and services, the more cash you can charge and customer review stats reveal to us precisely how much more.
Source: Martech Zone
61 Percent Of Local Businesses Have A Typical Score Of 4 To 5 Stars
Typically two-thirds of businesses have great and awesome ratings. Just 5% of companies have a score below three stars.
Source: Brightlocal
Unfavorable Reviews Can Improve Conversion By Up To 85 Percent
It sounds insane, but negative reviews can be a positive driver for users to spend more time on your site. According to online review data, individuals devote more than 5 times as long on a site when they read negative reviews.
When there are a mix of positives and negatives, more than two-thirds of users trust reviews more. A frustrating 95 percent suspect censorship or faked reviews if there aren't any unfavorable ones.
Source: Reevoo
When Purchasing Home Electronics, 88% Of Americans Stated That Product Reviews Were The Most Prominent Factor
Stats reveal that reviews were more effective than Television ads at 37%, social networks at 23% and display ads at 49%.
Source: Statista
72% Of Customers Won't Take Action Unless They Read Some Reviews
Irrespective of how alluring your marketing is, you still need consumer reviews. There's no skirting around it. Consumers are still happy to hear you out, but they trust other people more.
Source: My Testimonial Engine
98 Percent Of Yelp's Website Visitors Bought From A Business They Found On The Site
Usually, 142 million consumers go to Yelp monthly. This is as great a time as any if you haven't claimed your totally free Yelp business page.
Source: RevLocal
Google Represents 57.5% Of All Reviews All Over The World
As can be anticipated, Google is in the lead, followed by Facebook, TripAdvisor and others.
Here are the online reviews circulation rankings:
Google at 57.5%, Facebook with 19%, TripAdvisor with 8.4%, Yelp at 6.6% and Others at 8.6%.
Source: Review Trackers
Because They Desire To Buy A Product Or A Service And Desire To Get The Facts About The Businesses Items And Services, 82 Percent Of Customers Check Out Review Sites.
Review sites are places that customers go to get the truth about a item, service or business . Users come because they have actually currently formed a purchase decision. The bulk of them (89%) purchase within a week of their visit. And 29 percent do so in 24 hours.
Source: RevLocal
71% Of Millennials Search Customer Reviews Of Expert Services
Majority of all people in need of a professional service turn to online reviews.
According to online reviews data, 59% used online reviews to select a legal representative or a doctor.
Young people (age 18-35) are a lot more likely to hire a professional based upon online reviews. Only 19% of millennials will consider working with a legal representative without any.
Source: Thomson Reuters