88% Of Executives Regard Reputation Risk As A Top Business Problem

Reputation management statistics show a company's reputation does not impact simply the customers. Prospective team members also take a look at rankings and take a look at reviews.

Source: Deloitte

74 Percent Of Local Businesses Have At A Minimum, 1 Google Review

A single review is far from enough to enhance your site's SERP ranking.

Looking at online rankings stats, we learnt that a business needs to have at least 40 reviews before customers "Award" it with a star.

Source: Brightlocal

Positive Reviews Motivate 68% Of Customers To Use Local Businesses

Given that the large bulk of customers read reviews, you'd want yours to be enticing to brand-new customers, right? Keep them short, positive and sweet.

"Kind words can be short and easy to speak, but their echos are truly endless." -Mother Teresa

Source: Brightlocal

Users Checking Out Reviews On A Mobile Device Are 127 Percent More Likely To Buy Than Desktop Users

Mobile users choose to get things done quicker. Buying choices are made quickly.

Online reviews are certainly convincing, yet marketers have not necessarily come to appreciate the power of them.

Source: Martech Zone

A One Star Boost In Ranking Can Result In A 5% To 9% Boost In Business Profits

Businesses that treat clients fairly normally succeed, review websites help make sure of that.

Source: Statuslabs

One-half Of All Of The Millennial's "Constantly" Check Out Online Reviews For Companies

More youthful individuals understand the worth of being informed. User-generated content has an indisputable impact on consumers.

They will recognize what they've been missing out on if businesses stop to consider the power of consumer reviews over millennials. Older individuals are various though, only 6% of people aged 55 or older read reviews.

Source: Brightlocal

30% Of Consumers Feel Favorable To A Company Which Responds To Online Reviews

Communicating with your customers establishes trust. Even something as basic as reacting to their reviews and comments can make them feel valued.

As you might expect, customers who feel this way are happy to spend more money with a business.

Source: Statuslabs

71% Of Millennials Search Customer Reviews Of Expert Services

Over half of all people in need of an expert service rely on online reviews.

According to online reviews statistics, 59% used online reviews to choose a medical professional or an attorney.

Young people (age 18-35) are even more inclined to work with a professional based on online reviews. Just 19% of millennials will consider hiring an attorney without any.

Source: Thomson Reuters

Unfavorable Reviews Can Boost Conversion By Up To 85 Percent

It sounds insane, but negative reviews can be a positive factor for users to devote more time on your website. According to online review data, individuals spend more than five times as long on a website when they read negative reviews.

When there are a mix of positives and negatives, more than two thirds of users trust reviews more. If there aren't any unfavorable ones, an overwhelming 95% suspect censorship or faked reviews.

Source: Reevoo

If It Has Less Than A 4 Star Ranking, More Than Half Of Customers Won't Utilize An Organisation

This stat is one of many that illustrate the value of online ratings. Now that news of client fulfillment travels this fast, keeping your clients happy is more crucial than ever.

57 percent of consumers have actually looked for business with more than four stars in 2018, which is up from 48% in 2017.

11 percent looked just for services with a perfect five star score.

Source: Brightlocal

83% Of Consumers Do Not Trust Advertising

The conventional channels to reach clients aren't as prominent as they utilized to be. Many users who no longer trust advertisements select to focus on clients' suggestions online.

Source: Statuslabs

70 Percent Of Customers Prefer To Find Out About A Business By Means Of Reviews And Short Articles, Rather Than Advertisements

Ads are all well and good, however it deserves attempting a different approach too. Reviews are without a doubt the best way to discover the truth about a product or service.

Source: Statuslabs

64 Percent Of Americans Concur That User-generated Content (client Reviews) Enhanced Their Shopping Experience In 2017

30 percent of customers who check out consumer reviews, agree that it increases their purchasing confidence.

Companies utilize the reviews to enhance their products or services.

"We all need people who will give us feedback. That's how we improve." -Bill Gates

Source: Statista

89% Of Consumers Read A Businesses Feedback To Reviews

Not only do most shoppers check out the review replies, 30% of them value them highly. Nearly 96% read the responses to their own reviews.

Source: Brightlocal

91 Percent Of Millennials Rely On Online Reviews As Much As Family And Friends

Online review statistics put customers' reviews as the most trustworthy source of recommendations. Online reviews generally carry the very same weight as suggestions from family and friends.

Source: Brightlocal

98% Of Yelp's Site Visitors Bought From A Business They Found On The Site

Usually, 142 million consumers check out Yelp every month. If you haven't declared your free Yelp business page, this is as excellent a time as any.

Source: RevLocal

95% Of Travelers Check Out Online Reviews Prior To Scheduling Travel Services

Leisure and business tourists alike read reviews to form an opinion. Business travelers read approximately 5 reviews vs. 6-7 for leisure travelers. 59percent of all travelers report that they read reviews 'always' or 'extremely often'.

Source: Trust You