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If They Were Asked, 77% Of Customers Would Probably Post A Review
More than a 35% would do it to inform others about their consumer experience and 24% would rather direct their review to the company itself.
Over a 26% would be willing to submit a review to help other people with their choice making process.
Source: Podium
US Shoppers Regard "Product Performance" To Be The Most Useful Info In Product Reviews
When people check out reviews, they focus on different aspects of the shopping experience. However according to online review stats, 60% of them are most thinking about the item's performance.
Customer satisfaction, product quality and quality with time are the next few factors to consider for more than 50% of US consumers.
Source: Statista
15 Percent Of Consumers Don't Trust Businesses With No Online Reviews
No trust suggests no interactions. 15 percent of possible consumers won't even consider doing business with a company they can't discover viewpoints about.
Source: Statuslabs
60% Of Consumers Check Out Blog And Social Network Reviews On Their Mobile Devices Before Shopping
In-store purchasing is influenced significantly by blogs and reviews on social networks. With men being two times as likely to be affected than ladies.
Reviews and score stats reveal individuals value the opinion of peers more than any other content.
Source: Collective Bias
Favorable Reviews Encourage 68 Percent Of Consumers To Use A Local Business
Because the huge bulk of consumers check out reviews, you would want yours to be appealing to new consumers, right? Keep them short, positive and sweet.
"Kind words can be short and easy to speak, but their echos are truly endless." -Mother Teresa
Source: Brightlocal
86 Percent Of Customers Would Think About Composing A Review For A Business
Your clients are your most valuable resource, and it's not only because of the cash they invest at your business. They will be prepared to share it if you offer them an excellent experience.
Source: Brightlocal
98 Percent Of Yelp's Site Visitors Bought From A Business They Found On The Website
Generally, 142 million consumers visit Yelp monthly. This is as excellent a time as any if you haven't claimed your free Yelp business page.
Source: RevLocal
Fifty Percent Of All Millennial's "Always" Check Out Online Reviews For Businesses
More youthful individuals know the value of being informed. User-generated material has an unassailable influence on customers.
If businesses stop to consider the power of customer reviews over millennials, they will realize what they've been losing out on. Older people are different though, only 6% of people aged 55 or older read reviews.
Source: Brightlocal
Software Reviews Impact Over 98 Percent Of All Purchasers
18 percent of software buyers consider reviews to be an important factor in the purchase procedure. Software application reviews have no effect whatsoever on only 2% of consumers. Two-thirds of them read more than six reviews to decide and 14% of them read more than 20 reviews.
Source: Capterra
Clients Reading Reviews On A Mobile Device Are 127 Percent More Likely To Make A Purchase Than Desktop Users
Mobile users choose to get things done much faster. Buying decisions are made quickly.
Online reviews are certainly convincing, yet marketers haven't always come to value the power of them.
Source: Martech Zone
30% Of Clients Feel Favorable To A Business Which Answers Online Reviews
Corresponding with your clients builds their trust. Even something as basic as responding to their reviews and remarks can make them feel valued.
As you might expect, customers who feel this way are happy to spend more cash with a business.
Source: Statuslabs
Online Item Reviews About A Product Can Raise Its Conversion Rate By More Than 270 Percent
User review statistics reveal the purchase likelihood for a product with 5 reviews is 270 percent higher than the same item without reviews.
Source: Spiegel Research Center
71% Of Millennials Search Consumer Reviews Of Professional Services
More than half of all people in need of an expert service rely on online reviews.
According to online reviews statistics, 59% used online reviews to pick an attorney or a physician.
Younger people (age 18-35) are a lot more inclined to employ a professional based on online reviews. Only 19% of millennials will consider employing a legal representative without any.
Source: Thomson Reuters
Reviews Are The 3rd Most Prominent Ranking Element For Google's Local 3 Pack
Review signals (amount, variety, etc.) represent 15.44% of Google's algorithm for local ranking.
Google My Business signals, like proximity and keywords account for 25.12%, and link signals at 16.53%, are more important than reviews as far as ranking aspects go for the local 3 pack.
Source: Moz
61% Of Local Businesses Have An Average Score Of 4 Or 5 Stars
Generally 2 out of 3 companies have good and awesome scores. Only 5% of companies have a score below three stars.
Source: Brightlocal
The Average Review Length Has Actually Become 65% Shorter Since 2010
Currently reviews are much shorter, easier, and more straight to the point. The word count of a review in 2019 is equivalent to that of a twitter tweet.
Source: Review Trackers
91% Of Millennials Trust In Online Reviews As Much As Loved Ones
Online review statistics position customers' reviews as the most reliable source of suggestions. Online reviews normally carry the exact same weight as guidance from loved ones.
Source: Brightlocal