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Many Local Companies Have Approximately 39 Google Reviews
People like to share their experience after they've gone to a supplier. Online review trends show people choose to comment if they had a positive experience, instead of a unfavorable or average one.
Source: Brightlocal
70 Percent Of Consumers Prefer To Find Out About A Business Via Reviews And Posts, Rather Than Advertisements
Ads are all well and good, however it's worth attempting a different approach too. Reviews are without a doubt the best way to find the truth about a service or product.
Source: Statuslabs
83% Of All Younger Clients Were Asked To Post A Review Recently
Of those asked, 80% of consumers did submit a review. In general, companies have asked 66% of all clients to post a review on their business.
Source: Brightlocal
60% Of Customers Seek Advice From Blog And Social Media Reviews On Their Mobile Devices Prior To Shopping
In-store purchasing is influenced significantly by blogs and reviews on social media. With men being two times as likely to be affected than women.
Reviews and ranking data reveal individuals value the opinion of peers more than any other material.
Source: Collective Bias
49% Of Customers Consider The Quantity Of Online Reviews As A Vital Consideration Of Their Buying Decision
Consumers value not only the quality or nature of the reviews, but they consider their quantity and recency as well.
The share of clients, who focus on the variety of reviews is currently at 46%.
Source: Brightlocal
89% Of Clients Browse A Companies Responses To Reviews
Not only do the majority of individuals check out the review replies, 30% of them value them highly. Nearly 96% read the feedback to their own reviews.
Source: Brightlocal
53% Of Consumers Expect Companies To Respond Within A Week To Unfavorable Reviews
Online review stats reveal that 63% of customer reviews stay without a reaction. That's too bad, since those companies are losing customers that way.
Source: Review Trackers
The Majority Of People Aged 25-34 Gave Reviews
According to Statista, the more youthful generations are surprisingly the more vocal ones.
Source: Statista
15% Of Consumers Don't Trust Businesses Without Online Reviews
No trust suggests no interactions. 15 percent of possible customers will not even consider doing business with a company they can't find viewpoints about.
Source: Statuslabs
A One Star Increase In Rating Can Lead To A 5% To 9% Boost In Business Income
Businesses that treat consumers fairly usually flourish, review sites help make certain of that.
Source: Statuslabs
The Average Review Word Count Has Actually Become 65% Much Shorter Since 2010
Presently reviews are much shorter, easier, and more straight to the point. The length of a review in 2019 is similar to that of a tweet.
Source: Review Trackers
Fifty Percent Of All Of The Millennial's "Constantly" Read Online Reviews For Businesses
Younger people understand the worth of being informed. User-generated material has an unassailable impact on customers.
If businesses think of the power of customer reviews over millennials, they will realize what they've been missing out on. Older people are various though, just 6% of individuals aged 55 or older read reviews.
Source: Brightlocal
Facebook Reviews Affect More Than 50% Of Consumers' Buying Decisions
Facebook is presently the most popular social media which can also affect our purchasing decisions.
According to social reviews data, Facebook affects over half of users' purchase decisions.
Facebook reviews statistics reveal that 4 out of five users are most likely to trust a local business if it has favorable reviews.
Source: RevLocal