73 Percent Of Customers Believe Client Reviews Are More Crucial Than Star And Number Ratings

Online review statistics make it clear people aren't satisfied with ratings alone.

Consumer reviews make the stats appear more genuine which is what the potential clients are looking for. Nearly a third of customers state written reviews are the only function that makes them think the sites' reviews are helpful and pertinent.

Source: Fan and Fuel

98% Of Yelp's Website Visitors Purchased From A Business They Discovered On The Website

Generally, 142 million consumers visit Yelp each month. If you have not claimed your totally free Yelp business page, this is as excellent a time as any.

Source: RevLocal

89% Of Consumers Review A Companies Feedback To Reviews

Not only do the majority of customers check out the review replies, 30% of them value them highly. Practically 96% read the reactions to their own reviews.

Source: Brightlocal

95% Of Disappointed Customers Will Return To A Company If A Business Manages To Solve Issues Rapidly And Efficiently

Consumers don't expect you to be perfect. When things go wrong, they do expect you to remedy things. If there's absolutely nothing else a business can do to fix an issue, a simple coupon can say "We're sorry" in a more attractive way.

Source: SocialMediaToday

Google Accounts For 57.5 Percent Of All Reviews Globally

Google is the clear winner as far as circulation goes, but they are not the only ones in the game.

These are the online reviews circulation rankings:

Google with 57.5%, Facebook at 19%, TripAdvisor at 8.4%, Yelp at 6.6% and Others at 8.6%.

Source: Review Trackers

Online Product Reviews About An Item Can Improve Its Conversion Rate By An Unprecedented 270%

User review statistics show the purchase probability for a product with five reviews is 270 percent higher than the very same item without reviews.

Source: Spiegel Research Center

83% Of All Young Buyers Were Invited To Submit A Review Recently

Of those invited, 80% of consumers did post a review. In general, companies have actually asked 66% of all consumers to submit a review on their business.

Source: Brightlocal

15 Percent Of Buyers Do Not Trust Businesses With No Online Reviews

No trust means no interactions. 15% of potential consumers will not even think about doing business with a company they can't discover viewpoints about.

Source: Statuslabs

91 Percent Of Millennials Trust In Online Reviews As Much As Loved Ones

Online review stats put clients' reviews as the most reliable source of recommendations. Online reviews usually bring the very same weight as suggestions from family and friends.

Source: Brightlocal

Almost All Customers, Who Utilize Online Reviews, Read Them Early In The Purchasing Process

Let's say you wish to purchase a brand-new vehicle and there are numerous models which fit your criteria. How do you choose the very best one for you? Well, you read the reviews.

With the help of other consumers, you quickly decide on one that works for you. That's how positive reviews transform customers into clients.

Source: Consumer Affairs

54% Of Americans Pay The Most Attention To The Typical Star Ranking Of A Local Organization

The star score is the first thing customers see. Still, users pay attention to other factors too, like the quantity, recency, length, and belief of reviews. Each of these alone affects more than a third of United States consumers.

Source: Statista

More Than Half Of Customers Aged 25-34 Gave Reviews

According to Statista, the more youthful generations are reportedly the more opinionated ones.

Source: Statista

More Than 4 Negative Reviews About A Company Or Service Might Reduce Sales By 70 Percent

One negative review is enough for 35 percent of a website's visitors to choose not to buy. Three negative reviews can cost a business 59 percent less sales.

Of course, they can be compensated by the large number of positive reviews you receive.

"It takes many good deeds to build a good reputation, and only one bad one to lose it." -Benjamin Franklin

Source: Martech Zone

64 Percent Of Americans Agree That User-generated Content (client Reviews) Enhanced Their Shopping Experience In 2017

30% of consumers who check out consumer reviews, concur that it increases their purchasing confidence.

Companies use the reviews to improve their services and products.

"We all need people who will give us feedback. That's how we improve." -Bill Gates

Source: Statista

Reviews Are The Most Essential Part Of The Purchase Choice For Over 90% Of US Consumers

24% of US shoppers consider reviews as 'exceptionally influential'.

To highlight the value of online reviews and ratings, did you understand that 81% of consumers will pay more for a product with reviews and those same clients are also ready to accept slower shipping times for such items.

Source: Turntonetworks