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People Reading Reviews On A Mobile Phone Are 127% More Likely To Buy Than Desktop Users
Mobile users prefer to get things done quicker. Purchasing choices are made rapidly.
Online reviews are clearly convincing, yet online marketers haven't always come to value the power of them.
Source: Martech Zone
90% Of Users Need Less Than 10 Reviews To Form A Viewpoint About A Business
You understand what people say about first impressions?
Users get their first impression of your businesses through reviews. Usually through less than 10 of them.
If you do not have reviews on your site, consider asking your visitors to compose one.
Source: Martech Zone
Positive Reviews Motivate 68 Percent Of Consumers To Choose A Local Business
Considering that the vast bulk of consumers read reviews, you'd want yours to be appealing to new consumers, right? Keep them short, sweet and positive.
"Kind words can be short and easy to speak, but their echos are truly endless." -Mother Teresa
Source: Brightlocal
If A Company Makes An Effort To Solve Problems Quickly And Effectively, 95% Of Unhappy Clients Will Return To A Company
Customers do not anticipate you to be perfect. They do expect you to resolve things when they go wrong. If there's nothing else a business can do to resolve a problem, a simple coupon can say "We're sorry" in a more enticing way.
Source: SocialMediaToday
The Typical Review Word Count Has Actually Gotten 65% Much Shorter Since 2010
Lately reviews are much shorter, simpler, and more straight to the point. The word count of a review in 2019 is proportionate to that of tweet on twitter.
Source: Review Trackers
The Majority Of Consumers Aged 25 To 34 Gave Reviews
According to Statista, the more youthful generations are seemingly the more vocal ones.
Source: Statista
67% Of Customers Claim Reviews Are A "Extremely Crucial" Factor When Picking A Solution Provider
Reviews have a massive effect on their decision when customers have to pick a solution provider.
Source: DemandGenReport
70% Of Customers Choose To Learn About A Business Through Posts And Reviews, Rather Than Advertisements
Advertisements are all well and good, but it's worth attempting a different approach as well. Reviews are by far the best way to find the truth about a product or service.
Source: Statuslabs
91 Percent Of Millennials Depend On Online Reviews As Much As Family And Friends
Online review stats position clients' reviews as the most trustworthy source of suggestions. Online reviews normally carry the very same weight as advice from friends and family.
Source: Brightlocal
49% Of Customers Consider The Number Of Online Reviews As A Vital Factor In Their Purchasing Decision
Consumers value not only the quality or nature of the reviews, however they consider their number and recency as well.
The share of consumers, who take notice of the number of reviews is currently at 46 percent.
Source: Brightlocal
Almost All Consumers, Who Utilize Online Reviews, Read Them Early In The Purchasing Process
Let's say you wish to buy a new automobile and there are a number of models which fit your criteria. How do you choose the best one for you? Well, you read online reviews.
With the help of other consumers, you quickly pick one that works for you. That's how favorable reviews convert consumers into customers.
Source: Consumer Affairs
Online Reviews Impact 67.7% Of Consumer Buying Decisions
More than two-thirds of customers concur online reviews are either a "Fairly decisive", "Very decisive", or "Absolutely decisive" part of their decision making process.
Source: Moz
A One Star Boost In Score Can Cause A 5% To 9% Increase In Business Income
Businesses that treat consumers fairly normally succeed, review sites help make sure of that.
Source: Statuslabs
86% Of Customers Would Consider Writing A Review For A Business
Your customers are your most important resource, and it's not only because of the cash they invest at your business. They will be ready to share it if you provide them a great experience.
Source: Brightlocal
89% Of Customers Read A Companies Feedback To Reviews
Not only do many consumers check out the review replies, 30% of them hold them in high regard. Almost 96% read the responses to their own reviews.
Source: Brightlocal
Many Popular Products Have A Typical Rating Of 4.2 To 4.7
You can't make everybody delighted, which is why perfect 5 star scores are suspicious. Someone always has a little bit of a gripe. That's why it is unnatural to get perfect 5 star ratings. In some cases a lower ranking in fact helps your overall rating.
According to consumer rating statistics, conversion rates begin to decrease as rankings rise above 4.7.
Source: Spiegel Research Center