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88% Of Executives Judge Reputation Risk As A Top Business Concern
Reputation management stats suggest a company's reputation does not affect simply the clients. Potential team members likewise look at rankings and take a look at reviews.
Source: Deloitte
86 Percent Of Customers Would Consider Writing A Review For A Business
Your clients are your most important resource, and it's not just because of the cash they invest at your business. They will be ready to share it if you give them an excellent experience.
Source: Brightlocal
73% Of Consumers Think Consumer Reviews Are More Vital Than Star And Number Rankings
Online review statistics make it clear people aren't pleased with ratings alone.
Client reviews make the statistics appear more genuine which is what the potential consumers are searching for. Nearly a third of customers state written reviews are the only feature that makes them believe the websites' reviews are relevant and beneficial.
Source: Fan and Fuel
49 Percent Of Consumers Consider The Number Of Online Reviews As An Important Factor In Their Buying Decision
Customers value not only the quality or nature of the reviews, but they consider their quantity and recency too.
The share of consumers, who take note of the number of reviews is currently at 46 percent.
Source: Brightlocal
Many Best Selling Products Have A Typical Score Of 4.2 To 4.7
You can't make everyone happy, which is why perfect 5 star scores are suspicious. That's why it is abnormal to get perfect 5 star scores.
According to client rating stats, conversion rates start to decrease as scores rise above 4.7.
Source: Spiegel Research Center
54% Of Americans Pay The Most Attention To The Average Star Ranking Of A Local Organization
The star score is the first thing customers see. Still, users take note of other factors also, like the amount, recency, length, and belief of reviews. Each of these alone influences more than a 3rd of American consumers.
Source: Statista
Reviews Shared On Twitter Can Boost Sales By 6.46%
Online review statistics show that reviews shared on Twitter, do more to grow sales than those on any other social media platform.
Source: Yotpo
Clients Could Invest 31% More With A Business That Has Terrific Reviews
Take notice of this fact. The better other users explain your product or service, the more cash you can charge and customer review stats reveal to us precisely just how much more.
Source: Martech Zone
Favorable Reviews Encourage 68% Of Consumers To Choose Local Businesses
Considering that the vast bulk of customers check out reviews, you'd want yours to be inviting to new customers, right? Keep them short, sweet and positive.
"Kind words can be short and easy to speak, but their echos are truly endless." -Mother Teresa
Source: Brightlocal
61% Of Local Businesses Have A Typical Rating Of 4 Or 5 Stars
Overall 2 out of 3 companies have excellent and awesome ratings. Just 5% of businesses have a score below 3 stars.
Source: Brightlocal
30% Of Customers Feel Positive About A Business Which Responds To Online Reviews
Keeping in touch with your consumers builds their trust. Even something like reacting to their reviews and comments can make them feel appreciated.
As you may anticipate, clients who feel this way are going to spend more money with a business.
Source: Statuslabs
53% Of Americans Consider Item Reviews And Scores As The Most Important Part Of The Online Shopping Experience In 2018.
Today's shoppers are wary and desire the very best bang for their buck. It's no wonder that they consider reading reviews as a big part of the buying decision.
Source: Statista
70 Percent Of Consumers Need To Read At Least Four Reviews Before They Can Rely On A Business
Four reviews may be too few. The majority of people read many more reviews to get a clear view of how the business is really doing. Don't depend on that statistic alone.
Source: Brightlocal
Most Local Businesses Have An Average Of 39 Google Reviews
People like to share their experience after they have visited a supplier. Online review trends reveal individuals choose to comment if they had a favorable experience, rather than a average or unfavorable one.
Source: Brightlocal
88% Of Americans Claimed That Product Reviews Were The Most Influential Factor When Buying Home Electronic Devices
Data reveal that reviews were more successful than Television advertisements at 37%, social media at 23% and display advertisements at 49%.
Source: Statista
Only 6 Percent Of Consumers Do Not Rely On Customer Reviews At All
According to customer review statistics, a tremendous 19% of customers always rely on online reviews and never ever a make a purchase without reading reviews.
Source: Statista
98% Of Yelp's Website Visitors Bought From A Business They Discovered On The Site
Usually, 142 million customers go to Yelp on a monthly basis. If you haven't claimed your free Yelp business page, this is as great a time as any.
Source: RevLocal
64 Percent Of Americans Concur That User-generated Content (consumer Reviews) Improved Their Shopping Experience In 2017
30% of customers who check out customer reviews, concur that it increases their buying confidence.
Businesses utilize the reviews to enhance their products and services.
"We all need people who will give us feedback. That's how we improve." -Bill Gates
Source: Statista