30% Of Customers Feel Positive About A Company Which Answers Online Reviews

Communicating with your consumers builds their trust. Even something like reacting to their reviews and remarks can make them feel appreciated.

As you may expect, customers who feel this way are ready to spend more cash with a business.

Source: Statuslabs

60% Of Consumers Refer To Blog And Social Media Network Reviews On Their Mobile Phones Prior To Shopping

In-store shopping is influenced considerably by blogs and reviews on social networks. With men being twice as likely to be affected than ladies.

Reviews and rating stats show people value the opinion of peers more than any other content.

Source: Collective Bias

Clients Might Invest 31% More With A Business That Has Great Reviews

Pay attention to this fact. The better other users explain your services or product, the more cash you can charge and customer review stats show us precisely how much more.

Source: Martech Zone

A Single Business Review Can Raise Its Conversions By 10%

Online review statistics reveal user-generated content can do wonders in regards to conversions.

A single review can have a massive influence on your business.

A hundred reviews can increase your conversion rates by as much as 37 percent. Two hundred can supply a mind-blowing 44 percent boost.

Source: RevLocal

15% Of Users Don't Trust Businesses Without Any Online Reviews

No trust indicates no interactions. 15% of prospective clients won't even consider doing business with a company they can't discover opinions about.

Source: Statuslabs

74% Of Regional Companies Have At Least 1 Google Review

A single review is far from adequate to improve your website's SERP ranking.

Looking at online scores data, we discovered that a company needs to have an average of 40 reviews before buyers "Award" it with a star.

Source: Brightlocal

90 Percent Of Individuals Need Less Than 10 Reviews To Form An Opinion About A Business

You know what individuals say about first impressions?

Users get their first impression of your businesses through reviews. Usually through less than 10 of them.

Consider asking your visitors to write one if you don't have reviews on your website.

Source: Martech Zone

More Than Half Of People Aged 25 To 34 Posted Reviews

According to Statista, the more youthful generations are plainly the more opinionated ones.

Source: Statista

Consumers Checking Out Reviews On A Mobile Phone Are 127 Percent More Likely To Purchase Than Desktop Users

Mobile users choose to get things done much faster. For that reason, purchasing choices are made rapidly.

Online reviews are obviously convincing, yet marketers haven't always come to appreciate the power of them.

Source: Martech Zone

If It Has Less Than A 4 Star Ranking, More Than Half Of Customers Won't Utilize A Business

This stat is one of lots of that illustrate the importance of online ratings. Now that news of customer satisfaction travels this quick, keeping your customers happy is more crucial than ever.

57 percent of consumers have actually searched for companies with more than 4 stars in 2018, which is up from 48 percent in 2017.

Additionally, 11% looked only for companies with a perfect five star ranking.

Source: Brightlocal

Just 44% Of Local Businesses Have Claimed Their Google My Business Listing

That's 56% of your competitors that aren't benefiting from their listing.

While business listings on the significant review platforms are totally free, a surprisingly low number of companies in fact make use of them.

Although we now understand why client reviews are so powerful, the majority of businesses apparently don't.

Source: LsaInsider

91% Of Companies Believe The Company's Star Rating Can Determine Whether They Win Or Lose A Potential Team Member

The 86% of companies doubt the integrity of online reviews. Nevertheless, they understand the huge effect user scores have on their business. Undesirable customer or staff member reviews can influence 90% of job seekers.

Source: Career Arc

The Typical Review Length Has Actually Gotten 65% Much Shorter Since 2010

These days reviews are much shorter, easier, and more straight to the point. The word count of a review in 2019 is proportionate to that of tweet from twitter.

Source: Review Trackers

Online Reviews Affect 67.7% Of Customer Buying Decisions

More than 2 thirds of consumers agree online reviews are either a "Fairly decisive", "Very decisive", or "Absolutely decisive" part of their decision making process.

Source: Moz

61 Percent Of Regional Businesses Have A Typical Rating Of 4 Or 5 Stars

Typically two-thirds of businesses have outstanding and great scores. Only 5% of businesses have a score listed below three stars.

Source: Brightlocal

49 Percent Of Consumers Consider The Number Of Online Reviews As A Necessary Consideration Of Their Buying Decision

Customers value not only the quality or nature of the reviews, but they consider their number and recency too.

The share of consumers, who take notice of the variety of reviews is presently at 46%.

Source: Brightlocal

If It Has Unfavorable Reviews As Well, 52% Of Customers Trust An Item More

We already touched upon the positive and negative reviews and their effect on customers. However, all products have their faults, if all of a products reviews are positive, it raises red flags that perhaps the reviews are phony. Customers anticipate to see some unfavorable reviews.

Source: Capterra

86% Of Consumers Would Think About Composing A Review For A Business

Your customers are your most valuable resource, and it's not only because of the cash they spend at your business. If you provide a great experience, they will want to share it.

Source: Brightlocal