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USA Shoppers Consider "Product Performance" To Be The Most Useful Detail In Product Reviews
When individuals check out reviews, they focus on various aspects of the shopping experience. However according to online review statistics, 60% of them are most interested in the item's performance.
Client satisfaction, product quality and quality with time are the next few factors to consider for more than 50% of USA customers.
Source: Statista
89% Of Customers Review A Businesses Replies To Reviews
Not only do a lot of shoppers read the review replies, 30% of them hold them in high regard. Practically 96% read the replies to their own reviews.
Source: Brightlocal
86 Percent Of Consumers Would Consider Composing A Review For A Business
Your customers are your most valuable resource, and it's not just because of the cash they spend at your business. They will be willing to share it if you provide them an excellent experience.
Source: Brightlocal
The Typical Review Word Count Has Actually Gotten 65% Much Shorter Since 2010
Presently reviews are shorter, simpler, and more straight to the point. The word count of a review in 2019 is equivalent to that of tweet on twitter.
Source: Review Trackers
61 Percent Of Regional Businesses Have An Average Ranking Of 4 To 5 Stars
Overall two thirds of businesses have great and awesome scores. Only 5% of companies have a score below 3 stars.
Source: Brightlocal
95% Of Travelers Check Out Online Reviews Prior To Scheduling Travel Services
Leisure and business tourists alike check out reviews to form an opinion. Business tourists read an average of 5 reviews vs. 6-7 for leisure tourists. 59percent of all tourists report that they check out reviews 'always' or 'extremely frequently'.
Source: Trust You
54% Of Americans Pay The Most Attention To The Typical Star Ranking Of A Local Organization
The star ranking is the first thing customers see. Still, users focus on other elements too, like the amount, recency, length, and belief of reviews. Each of these alone influences more than a third of US customers.
Source: Statista
89% Of Consumers Want To Read Reviews On Their Cell Phones
Be it via an app or a mobile web browser, consumers prefer to read reviews on their smart phones.
Source: Statista
A Lot Of Local Companies Have An Average Of 39 Google Reviews
Individuals like to share their experience after they've gone to a supplier. Online review trends show individuals choose to comment if they had a positive experience, instead of a average or unfavorable one.
Source: Brightlocal
83% Of All Young Consumers Were Asked To Submit A Review Recently
Of those invited, 80% of clients did leave a review. Overall, companies have asked 66% of all clients to submit a review on their business.
Source: Brightlocal
70% Of Consumers Choose To Find Out About A Business Via Short Articles And Reviews, Instead Of Ads
Advertisements are all well and good, but it deserves trying a different approach too. Reviews are by far the best way to find the truth about a service or product.
Source: Statuslabs
Because They Want To Buy An Item Or A Service And Want To Get The Facts About The Businesses Items And Services, 82 Percent Of Customers Visit Review Websites.
Users come due to the fact that they have actually currently formed a purchase decision. The bulk of them (89%) purchase within a week of their visit.
Source: RevLocal
Google Accounts For 57.5% Of All Reviews Globally
Google is in the lead here, followed by Facebook as a distant second.
Here are the online reviews circulation rankings:
Google with 57.5%, Facebook at 19%, TripAdvisor at 8.4%, Yelp with 6.6% and Others with 8.6%.
Source: Review Trackers