53% Of Customers Expect Businesses To Respond Within A Week To Unfavorable Reviews

Online review stats reveal that 63% of customer reviews stay without a reply. That's regrettable, since those businesses are losing consumers that way.

Source: Review Trackers

The Majority Of Local Companies Have An Average Of 39 Google Reviews

Individuals like to share their experience after they have visited a vendor. Online review trends show people choose to comment if they had a favorable experience, rather than a unfavorable or average one.

Source: Brightlocal

Customers Might Spend 31 Percent More With A Business That Has Fantastic Reviews

Take notice of this fact. The more detailed other users describe your service or product, the more cash you can charge and customer review stats reveal to us exactly how much more.

Source: Martech Zone

61% Of Regional Businesses Have An Average Ranking Of 4 Or 5 Stars

Overall 2 out of 3 businesses have outstanding and great scores. Just 5% of businesses have a rating below 3 stars.

Source: Brightlocal

If They Were Asked, 77% Of Clients Would Likely Leave A Review

More than a 35% would submit a review to advise others about their client experience and 24% would undoubtedly direct their review to the business itself.

Over a 26% would want to post a review to assist other people with their decision making process.

Source: Podium

A One Star Increase In Rating Can Result In A 5% To 9% Boost In Business Income

Businesses that treat clients honorably typically succeed, review sites help ensure of that.

Source: Statuslabs

64% Of Americans Concur That User-generated Content (client Reviews) Improved Their Shopping Experience In 2017

30% of consumers who check out customer reviews, agree that it increases their purchasing confidence.

Companies use the reviews to improve their services and products.

"We all need people who will give us feedback. That's how we improve." -Bill Gates

Source: Statista

70 Percent Of Consumers Choose To Discover A Business Via Reviews And Articles, Rather Than Advertisements

Advertisements are all well and good, however it's worth trying a different approach too. Reviews are without a doubt the best method to find the truth about a service or product.

Source: Statuslabs

A Solitary Business Review Can Lift Its Conversions By 10%

Online review stats reveal user-generated content can do wonders in terms of conversions.

A single review can have a huge influence on your business.

A hundred reviews can boost your conversion rates by as much as 37 percent. Two hundred can provide a mind-blowing 44% boost.

Source: RevLocal

90% Of Visitors Need Less Than 10 Reviews To Form An Opinion About A Business

You understand what people say about very first impressions?

Users get their impression of your businesses through reviews. Usually through less than 10 of them.

Think about asking your visitors to write one if you don't have reviews on your website.

Source: Martech Zone

Online Reviews Affect 67.7% Of Customer Buying Decisions

More than two-thirds of consumers concur online reviews are either a "Fairly decisive", "Very decisive", or "Absolutely decisive" part of their decision making process.

Source: Moz

Almost All Consumers, Who Utilize Online Reviews, Read Them Very Early In The Purchasing Process

Let's say you want to purchase a new car and there are numerous models which fit your requirements. How do you select the very best one for you? Well, you read the reviews.

With the help of other consumers, you manage to decide on a model that works for you. That's how positive reviews transform customers into consumers.

Source: Consumer Affairs

67% Of Customers Report Reviews Are A "Very Important" Factor When Choosing A Service Provider

Reviews have a massive impact on their decision when clients have to choose a solution provider.

Source: DemandGenReport

The Average Review Length Has Actually Gotten 65% Much Shorter Since 2010

These days reviews are much shorter, simpler, and more straight to the point. The word count of a review in 2019 is comparable to that of tweet from twitter.

Source: Review Trackers

83% Of Clients Don't Rely On Advertising

The traditional channels to reach customers aren't as prominent as they utilized to be. Many users who no longer trust advertisements select to take note of customers' recommendations online.

Source: Statuslabs

Facebook Reviews Affect More Than 50 Percent Of Customers' Buying Decisions

Facebook is presently the most popular social network which can also influence our buying preferences.

According to social reviews statistics, Facebook impacts more than half of users' purchase decisions.

Facebook reviews statistics expose that 4 out of five users are most likely to trust a local business if it has favorable reviews.

Source: RevLocal