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Over Half Of Consumers Aged 25-34 Posted Reviews
According to Statista, the more youthful generations are apparently the more vocal ones.
Source: Statista
30% Of Consumers Feel Favorable To A Business Which Answers Online Reviews
Keeping in touch with your customers establishes trust. Even something like reacting to their reviews and comments can make them feel appreciated.
As you may expect, customers who feel this way are going to invest more money with a company.
Source: Statuslabs
83% Of All Younger Shoppers Were Asked To Leave A Review Recently
Of those invited, 80% of consumers did submit a review. In general, companies have asked 66% of all consumers to post a review on their business.
Source: Brightlocal
86% Of Customers Would Think About Writing A Review For A Business
Your clients are your most important resource, and it's not just because of the money they invest at your business. They will be ready to share it if you offer them an excellent experience.
Source: Brightlocal
72 Percent Of Consumers Will Not Take Action Before They Check Out Some Reviews
Regardless of how eye-catching your marketing is, you still require consumer reviews. There's no skirting around it. Customers are still willing to hear you out, however they trust other people more.
Source: My Testimonial Engine
77% Of Individuals Don't Trust Reviews That Are Older Than 3 Months
Consumers don't care how great your service or product was in the past. Because they are fresh and relevant, is part of why online reviews matter.
Customers know businesses lose their touch all the time, which is why most of them find older reviews irrelevant.
It is for this reason that businesses need to be constantly asking for reviews.
Source: Statuslabs
77% Of Consumers Would Definitely Post A Review If They Were Asked
More than a 35% would leave a review to educate others about their customer experience and 24% would certainly direct their review to the company itself.
Over a 26% would want to give a review to help other individuals with their choice making process.
Source: Podium
If It Has Unfavorable Reviews As Well, 52% Of Consumers Trust An Item More
We already touched upon the negative and positive reviews and their effect on consumers. However, all products have their faults, it raises red flags that possibly the reviews are fake if all of a products reviews are positive. People expect to see some negative reviews.
Source: Capterra
89% Of Shoppers Prefer To Read Reviews On Their Smartphones
Be it via an app or a mobile web browser, people young and old prefer to read reviews on their smart phones.
Source: Statista
Online Item Reviews About A Product Can Increase Its Conversion Rate By More Than 270%
User review statistics show the purchase probability for a product with 5 reviews is 270 percent higher than the very same item without reviews.
Source: Spiegel Research Center
61 Percent Of Local Businesses Have A Typical Score Of 4 To 5 Stars
Generally two thirds of companies have excellent and great ratings. Only 5% of businesses have a score below three stars.
Source: Brightlocal
71% Of Millennials Search Consumer Reviews Of Professional Services
Over half of all people in need of a professional service turn to online reviews.
According to online reviews statistics, 59% used online reviews to choose a physician or a lawyer.
Young people (age 18-35) are a lot more likely to work with a professional based upon online reviews. Only 19% of millennials will consider working with a legal representative without any.
Source: Thomson Reuters
USA Shoppers View "Product Performance" To Be The Most Valuable Information In Product Reviews
They focus on various elements of the shopping experience when people check out reviews. But according to online review statistics, 60% of them are most thinking about the item's performance.
Customer satisfaction, product quality and quality in time are the next few factors to consider for more than 50% of American clients.
Source: Statista
Reviews Published On Twitter Can Grow Online Sales By 6.46 Percent
Online review data show that reviews shared on Twitter, do more to boost sales than those on any other social media platform.
Source: Yotpo