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The Majority Of Best Selling Products Have An Average Rating Of 4.2 To 4.7
You can't make everybody happy, which is why perfect 5 star ratings are suspicious. That's why it is unnatural to get perfect 5 star scores.
According to customer rating stats, conversion rates start to reduce as ratings rise above 4.7.
Source: Spiegel Research Center
86% Of Consumers Would Consider Writing A Review For A Business
Your clients are your most important resource, and it's not only because of the money they invest at your business. They will be ready to share it if you offer them a good experience.
Source: Brightlocal
91% Of Companies Think The Business's Star Rating Can Determine Whether They Win Or Lose A Potential Employee
The 86% of businesses doubt the integrity of online reviews. Nonetheless, they understand the huge impact user scores have on their business. Undesirable consumer or staff member reviews can affect 90% of job seekers.
Source: Career Arc
Customers Could Spend 31 Percent More With A Business That Has Terrific Reviews
Pay attention to this statistic. The better other users describe your service or product, the more money you can charge and customer review stats show us exactly just how much more.
Source: Martech Zone
83% Of Consumers Don't Rely On Advertising
The traditional channels to reach customers aren't as prominent as they utilized to be. Many users who no longer trust ads select to pay attention to consumers' recommendations online.
Source: Statuslabs
74 Percent Of Regional Companies Have At A Minimum, 1 Google Review
A single review is far from enough to improve your website's SERP ranking.
Looking at online rankings stats, we learnt that a company needs to have a minimum of 40 reviews before visitors "Award" it with a star.
Source: Brightlocal
United States Consumers Consider "Product Performance" To Be The Most Useful Detail In Product Reviews
When individuals read reviews, they focus on different elements of the shopping experience. However according to online review statistics, 60% of them are most interested in the product's performance.
Customer satisfaction, product quality and quality over time are the next few considerations for more than 50% of USA consumers.
Source: Statista
More Than Four Negative Reviews About A Company Or Service May Reduce Sales By 70%
One negative review suffices for 35% of a website's visitors to decide not to buy. Three negative reviews can cost a business 59 percent fewer sales.
Naturally, they can be compensated by the large variety of positive reviews you receive.
"It takes many good deeds to build a good reputation, and only one bad one to lose it." -Benjamin Franklin
Source: Martech Zone
95% Of Travelers Check Out Online Reviews Prior To Scheduling Travel Services
Leisure and business travelers alike read reviews to form an opinion. Business tourists read approximately 5 reviews vs. 6-7 for leisure tourists. 59% of all travelers report that they read reviews 'always' or 'extremely often'.
Source: Trust You
Consumers Checking Out Reviews On A Mobile Phone Are 127 Percent Most Likely To Make A Purchase Than Desktop Users
Mobile users prefer to get things done faster. Therefore, buying choices are made rapidly.
Online reviews are obviously convincing, yet marketers haven't always come to appreciate the power of them.
Source: Martech Zone
The Typical Review Word Count Has Become 65% Much Shorter Since 2010
Lately reviews are shorter, simpler, and more straight to the point. The length of a review in 2019 is equivalent to that of a twitter tweet.
Source: Review Trackers
If It Has Less Than A 4 Star Ranking, More Than Half Of Customers Won't Utilize A Company
This stat is among many that show the significance of online scores. Now that news of customer satisfaction travels this quick, keeping your consumers happy is more important than ever.
57% of customers have searched for companies with more than four stars in 2018, which is up from 48 percent in 2017.
Furthermore, 11 percent looked just for businesses with a best five star rating.
Source: Brightlocal