90% Of Visitors Need Less Than 10 Reviews To Form An Opinion About A Business

You understand what people say about very first impressions?

Users get their impression of your businesses through reviews. Typically through less than 10 of them.

If you do not have reviews on your website, consider asking your visitors to compose one.

Source: Martech Zone

More Than Half Of Consumers Will Not Utilize An Organisation If It Has Less Than A 4 Star Ranking

This stat is one of numerous that highlight the importance of online rankings. Now that news of consumer complete satisfaction travels this fast, keeping your customers happy is more important than ever.

57 percent of consumers have actually searched for business with more than 4 stars in 2018, which is up from 48% in 2017.

Furthermore, 11% looked only for businesses with an ideal five star ranking.

Source: Brightlocal

52% Of Consumers Trust A Product More If It Has Unfavorable Reviews Too

We already touched upon the negative and positive reviews and their impact on consumers. Nevertheless, all products have their faults, if all of a products reviews are positive, it raises warnings that maybe the reviews are fake. Customers anticipate to see some unfavorable reviews.

Source: Capterra

83% Of Clients Do Not Trust Advertising

The traditional channels to reach clients aren't as influential as they used to be. Many users who no longer trust advertisements select to focus on clients' recommendations online.

Source: Statuslabs

30% Of Clients Feel Favorable To A Company Which Reacts To Online Reviews

Keeping in touch with your clients builds their trust. Even something as basic as reacting to their comments and reviews can make them feel appreciated.

As you might anticipate, clients who feel this way are more willing to invest more money with a business.

Source: Statuslabs

Almost All Customers, Who Use Online Reviews, Read Them Very Early In The Buying Process

Let's say you wish to purchase a brand-new vehicle and there are numerous models which fit your requirements. How do you select the best one for you? Well, you read reviews.

With the help of other consumers, you manage to choose one that works for you. That's how positive reviews transform consumers into customers.

Source: Consumer Affairs

61 Percent Of Local Businesses Have An Average Score Of 4 To 5 Stars

Overall two-thirds of businesses have good and outstanding ratings. Only 5% of businesses have a rating below three stars.

Source: Brightlocal

54% Of Americans Pay The Most Attention To The Typical Star Ranking Of A Local Company

The star rating is the first thing customers see. Still, users focus on other aspects also, like the quantity, recency, length, and belief of reviews. Each of these alone influences more than a 3rd of United States consumers.

Source: Statista

83% Of All Young Clients Were Invited To Submit A Review Recently

Of those asked, 80% of customers did post a review. In general, businesses have asked 66% of all clients to give a review on their company.

Source: Brightlocal

89% Of Shoppers Prefer To Read Reviews On Their Smart Devices

Be it via an app or a mobile internet browser, consumers prefer to read reviews on their mobile devices.

Source: Statista

Reviews Are The Most Important Part Of The Purchase Choice For Over 90% Of United States Consumers

24% of US shoppers consider reviews as 'very influential'.

To highlight the significance of online reviews and ratings, did you know that 81 percent of consumers will pay more for an item with reviews and those same customers are likewise going to accept slower shipping times for such items.

Source: Turntonetworks

67% Of Customers Report Reviews Are A "Extremely Crucial" Factor When Choosing A Solution Provider

Reviews have an enormous effect on their decision when clients have to choose a service provider.

Source: DemandGenReport