49 Percent Of Customers Consider The Quantity Of Online Reviews As A Necessary Consideration Of Their Buying Decision

Consumers value not just the quality or nature of the reviews, but they consider their number and recency also.

The share of customers, who take note of the number of reviews is currently at 46%.

Source: Brightlocal

67% Of Consumers Report Reviews Are A "Very Important" Factor When Choosing A Service Provider

Reviews have a massive effect on their decision when clients have to select a service provider.

Source: DemandGenReport

95 Percent Of Travelers Check Out Online Reviews Prior To Booking Travel Related Services

Leisure and business tourists alike check out reviews to form a viewpoint. Business travelers read an average of 5 reviews vs. 6-7 for leisure travelers.

Source: Trust You

88% Of Executives View Reputation Risk As A Leading Business Issue

Reputation management statistics show a business's reputation does not impact just the consumers. Prospective team members likewise look at ratings and take a look at reviews.

Source: Deloitte

53% Of Customers Anticipate Companies To Respond Within A Week To Negative Reviews

Online review stats prove that 63% of customer reviews stay without a response. That's regrettable, because those companies are losing customers that way.

Source: Review Trackers

98% Of Yelp's Website Visitors Purchased From A Business They Discovered On The Website

Generally, 142 million consumers check out Yelp on a monthly basis. If you haven't claimed your complimentary Yelp business page, this is as excellent a time as any.

Source: RevLocal

86% Of Customers Would Consider Writing A Review For A Business

Your customers are your most valuable resource, and it's not just because of the money they spend at your business. If you give them a great experience, they will want to share it.

Source: Brightlocal

More Than Four Negative Reviews About A Company Or Product May Decrease Sales By 70%

One negative review is enough for 35% of a website's visitors to decide not to buy. 3 negative reviews can cost a business 59% less sales.

Of course, they can be compensated by the large variety of positive reviews you get.

"It takes many good deeds to build a good reputation, and only one bad one to lose it." -Benjamin Franklin

Source: Martech Zone

71% Of Millennials Browse Consumer Reviews Of Professional Services

More than half of all individuals in need of a professional service turn to online reviews.

According to online reviews data, 59% utilized online reviews to select a lawyer or a physician.

Young people (age 18-35) are much more inclined to hire a professional based upon online reviews. Just 19% of millennials will consider employing a legal representative without any.

Source: Thomson Reuters

Over Half Of Customers Will Not Use A Business If It Has Less Than A 4 Star Ranking

This stat is one of lots of that show the importance of online ratings. Now that news of consumer complete satisfaction travels this fast, keeping your customers pleased is more crucial than ever.

57% of customers have searched for companies with more than four stars in 2018, which is up from 48% in 2017.

Moreover, 11 percent looked only for businesses with a perfect five star ranking.

Source: Brightlocal

15% Of Clients Don't Trust Businesses Without Any Online Reviews

No trust indicates no interactions. 15% of prospective clients won't even consider working with a company they can't find viewpoints about.

Source: Statuslabs

The Typical Review Length Has Become 65% Shorter Since 2010

In recent years reviews are much shorter, easier, and more straight to the point. The length of a review in 2019 is proportionate to that of a tweet.

Source: Review Trackers

United States Buyers Consider "Product Performance" To Be The Most Useful Detail In Product Reviews

When individuals check out reviews, they concentrate on different elements of the shopping experience. But according to online review stats, 60% of them are most thinking about the item's performance.

Client satisfaction, product quality and quality over time are the next couple of factors to consider for more than 50% of USA customers.

Source: Statista

Online Reviews Affect 67.7% Of Consumer Buying Decisions

More than two-thirds of consumers concur online reviews are either a "Fairly decisive", "Very decisive", or "Absolutely decisive" part of their decision making process.

Source: Moz

Online Item Reviews About A Product Can Increase Its Conversion Rate By More Than 270 Percent

User review statistics show the purchase likelihood for a product with five reviews is 270% higher than the same product without reviews.

Source: Spiegel Research Center

74% Of Local Businesses Have At Least One Google Review

One review is far from enough to enhance your site's SERP ranking.

Looking at online rankings stats, we found out that a business needs to have a minimum of 40 reviews before clients "Award" it with a star.

Source: Brightlocal

Reviews Posted On Twitter Can Increase Sales By 6.46%

Online review stats reveal that reviews shared on Twitter, do more to boost sales than those on any other social media platform.

Source: Yotpo

If A Company Takes Care Of Issues Rapidly And Effectively, 95% Of Disappointed Consumers Will Go Back To A Business

Customers don't anticipate you to be perfect. They do expect you to fix things when they go wrong. If there is nothing else a business can do to resolve an issue, a simple coupon can say "We are sorry" in a more appealing way.

Source: SocialMediaToday