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Google Represents 57.5% Of All Reviews World-wide
As can be expected, Google is in the lead, followed by Facebook, TripAdvisor and others.
These are the online reviews circulation rankings:
Google with 57.5%, Facebook with 19%, TripAdvisor at 8.4%, Yelp at 6.6% and Others with 8.6%.
Source: Review Trackers
77% Of Clients Would Likely Give A Review If They Were Asked
More than a 35% would submit a review to educate others about their client encounter and 24% would likely direct their review to the company itself.
Over a 26% would be willing to give a review to help other individuals with their choice making process.
Source: Podium
Clients Checking Out Reviews On A Mobile Phone Are 127 Percent Most Likely To Buy Than Desktop Users
Mobile users choose to get things done quicker. Buying choices are made rapidly.
Online reviews are obviously persuasive, yet marketers haven't always come to value the power of them.
Source: Martech Zone
Online Item Reviews About An Item Can Amplify Its Conversion Rate By A Whopping 270%
User review stats show the purchase likelihood for a product with 5 reviews is 270% higher than the very same product without reviews.
Source: Spiegel Research Center
Online Reviews Affect 67.7% Of Customer Buying Decisions
More than two thirds of buyers agree online reviews are either a "Fairly decisive", "Very decisive", or "Absolutely decisive" part of their decision making process.
Source: Moz
53% Of Consumers Expect Businesses To Respond Within A Week To Unfavorable Reviews
Online review statistics show that 63% of consumer reviews remain without a response. That's regrettable, due to the fact that those companies are losing customers that way.
Source: Review Trackers
Almost All Customers, Who Use Online Reviews, Read Them Very Early In The Buying Process
Let's say you want to purchase a new car and there are numerous models which fit your requirements. How do you pick the best one for you? Well, you read online reviews.
With the help of other customers, you quickly select a model that works for you. That's how positive reviews convert customers into customers.
Source: Consumer Affairs
When Buying Home Electronic Devices, 88% Of Americans Claimed That Product Reviews Were The Most Prominent Aspect
Stats reveal that reviews were more effective than Television ads at 37%, social networks at 23% and display ads at 49%.
Source: Statista
Reviews Are The 3rd Most Prominent Ranking Factor For Google's Local 3 Pack
Review signals (amount, diversity, etc.) represent 15.44% of Google's algorithm for local ranking.
Google My Business signals, like proximity and keywords represent 25.12%, and link signals at 16.53%, are more important than reviews as far as ranking aspects go for the local 3 pack.
Source: Moz
64 Percent Of Americans Agree That User-generated Content (customer Reviews) Enhanced Their Shopping Experience In 2017
30% of consumers who check out customer reviews, agree that it increases their purchasing confidence.
Companies utilize the reviews to enhance their services and products.
"We all need people who will give us feedback. That's how we improve." -Bill Gates
Source: Statista
30% Of Consumers Feel Favorable To A Company Which Answers Online Reviews
Staying connected with your clients establishes trust. Even something as basic as reacting to their comments and reviews can make them feel appreciated.
As you may anticipate, customers who feel this way are more willing to invest more money with a business.
Source: Statuslabs
89% Of Customers Review A Businesses Feedback To Reviews
Not only do the majority of consumers check out the review replies, 30% of them hold them in high regard. Nearly 96% read the feedback to their own reviews.
Source: Brightlocal
54% Of Americans Pay The Most Attention To The Typical Star Score Of A Local Business
The star rating is the first thing consumers see. Still, users focus on other aspects as well, like the quantity, recency, length, and sentiment of reviews. Each of these alone affects more than a third of USA customers.
Source: Statista
Facebook Reviews Affect More Than 50% Of Consumers' Buying Decisions
Facebook is currently the most popular social network which can also affect our purchasing decisions.
According to social media reviews data, Facebook affects more than half of users' purchase decisions.
Facebook reviews stats expose that 4 out of five users are most likely to rely on a local business if it has favorable reviews.
Source: RevLocal
83 Percent Of Customers Don't Rely On Advertising
The traditional channels to reach clients aren't as influential as they used to be. A lot of users who no longer trust advertisements select to pay attention to consumers' recommendations online.
Source: Statuslabs
Software Reviews Influence Over 98 Percent Of All Purchasers
18 percent of software buyers consider reviews to be a vital factor in the purchase procedure. Software application reviews have no impact whatsoever on only 2% of consumers. Two thirds of them read more than 6 reviews to make up their mind and 14% of them read more than 20 reviews.
Source: Capterra