If It Has Less Than A 4 Star Ranking, More Than Half Of Customers Will Not Utilize A Service

This stat is one of numerous that illustrate the value of online rankings. Now that news of client complete satisfaction travels this quick, keeping your consumers pleased is more crucial than ever.

57 percent of consumers have searched for companies with more than 4 stars in 2018, which is up from 48 percent in 2017.

11 percent looked just for businesses with a perfect five star ranking.

Source: Brightlocal

Reviews Are The 3rd Most Influential Ranking Factor For Google's Local 3 Pack

Review signals (amount, variety, etc.) represent 15.44% of Google's algorithm for local ranking.

Only Google My Business signals, like proximity and keywords represent 25.12%, and link signals at 16.53%, are more vital than reviews as far as ranking factors go for the local 3 pack.

Source: Moz

Over Half Of Customers Aged 25 To 34 Wrote Reviews

According to Statista, the younger generations are purportedly the more vocal ones.

Source: Statista

Most Popular Products Have An Average Ranking Of 4.2 To 4.7

You can't make everyone happy, which is why perfect 5 star scores are suspicious. That's why it is unnatural to get perfect 5 star rankings.

According to customer rating statistics, conversion rates begin to decrease as rankings rise above 4.7.

Source: Spiegel Research Center

Reviews Published On Twitter Can Improve Sales By 6.46 Percent

Online review stats show that reviews shared on Twitter, do more to grow sales than those on any other social media platform.

Source: Yotpo

United States Shoppers Regard "Product Performance" To Be The Most Valuable Info In Product Reviews

They focus on different elements of the shopping experience when people check out reviews. But according to online review statistics, 60% of them are most thinking about the product's performance.

Client satisfaction, product quality and quality over time are the next couple of considerations for more than 50% of USA consumers.

Source: Statista

30% Of Consumers Feel Positive About A Business Which Reacts To Online Reviews

Keeping in touch with your clients develops trust. Even something easy like reacting to their comments and reviews can make them feel valued.

As you might expect, customers who feel this way are happy to invest more money with a company.

Source: Statuslabs

Customers Checking Out Reviews On A Mobile Phone Are 127 Percent Most Likely To Make A Purchase Than Desktop Users

Mobile users choose to get things done quicker. Buying decisions are made rapidly.

Online reviews are undoubtedly convincing, yet marketers haven't necessarily come to appreciate the power of them.

Source: Martech Zone

77% Of Buyers Don't Trust Reviews That Are Older Than 3 Months

Customers don't care how excellent your product or service was in the past. Part of why online reviews matter is due to the fact that they are fresh and relevant.

Customers know businesses lose their touch all the time, which is why the majority of them consider older reviews irrelevant.

It is for this reason that businesses should to be continuously asking for reviews.

Source: Statuslabs

Favorable Reviews Motivate 68% Of Consumers To Use Local Businesses

Considering that the huge majority of consumers check out reviews, you would want yours to be appealing to brand-new clients, right? Keep them short, sweet and positive.

"Kind words can be short and easy to speak, but their echos are truly endless." -Mother Teresa

Source: Brightlocal

88% Of Executives Regard Reputation Risk As A Leading Business Concern

Reputation management statistics indicate a business's reputation does not affect just the customers. Potential employees likewise look at rankings and read reviews.

Source: Deloitte

Software Reviews Influence Over 98 Percent Of All Purchasers

18 percent of software application purchasers consider reviews to be a vital factor in the purchase process. Software application reviews have no effect whatsoever on only 2 percent of consumers. Two thirds of them read more than 6 reviews to make up their mind and 14% of them read more than 20 reviews.

Source: Capterra

60 Percent Of Customers Consult Blog And Social Media Reviews On Their Mobile Devices Prior To Shopping

In-store purchasing is influenced considerably by blogs and reviews on social networks. With men being two times as likely to be affected than ladies.

Reviews and ranking data reveal people value the opinion of peers more than any other material.

Source: Collective Bias

Reviews Are The Most Important Part Of The Purchase Decision For Over 90% Of American Consumers

24% of US consumers consider reviews as 'incredibly influential'.

To illustrate the value of online reviews and ratings, did you understand that 81 percent of customers will pay more for a product with reviews and those exact same clients are likewise happy to accept slower shipping times for such products.

Source: Turntonetworks