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US Shoppers Consider "Product Performance" To Be The Most Helpful Detail In Product Reviews
When people read reviews, they focus on different elements of the shopping experience. However according to online review stats, 60% of them are most interested in the item's performance.
Customer satisfaction, product quality and quality in time are the next few factors to consider for more than 50% of US clients.
Source: Statista
71% Of Millennials Browse Customer Reviews Of Expert Services
More than half of all individuals in need of a professional service rely on online reviews.
According to online reviews stats, 59% utilized online reviews to pick a medical professional or a lawyer.
Young people (age 18-35) are much more inclined to employ an expert based upon online reviews. Just 19% of millennials will consider working with an attorney without any.
Source: Thomson Reuters
A Single Business Review Can Lift Its Conversions By 10%
Online review statistics reveal user-generated content can do wonders in terms of conversions.
A single review can have an enormous impact on your business.
A hundred reviews can increase your conversion rates by as much as 37%. Two hundred can offer a mind-blowing 44% increase.
Source: RevLocal
60 Percent Of Consumers Refer To Blog And Social Media Network Reviews On Their Mobile Devices Prior To Shopping
In-store purchasing is affected substantially by blogs and reviews on social media. With men being two times as likely to be influenced than women.
Reviews and ranking stats show individuals value the viewpoint of peers more than any other content.
Source: Collective Bias
91% Of Businesses Think The Business's Star Rating Can Determine Whether They Win Or Lose A Prospective Team Member
The 86% of businesses question the integrity of online reviews. Nonetheless, they realize the huge impact user ratings have on their business. Unfavorable client or staff member reviews can influence 90% of job seekers.
Source: Career Arc
Reviews Are The Most Crucial Part Of The Purchase Decision For Over 90% Of US Customers
24% of US consumers consider reviews as 'extremely influential'.
To illustrate the value of online reviews and scores, did you know that 81 percent of consumers will pay more for an item with reviews and those same customers are likewise happy to accept slower shipping times for such items.
Source: Turntonetworks
If It Has Unfavorable Reviews As Well, 52% Of Consumers Trust A Product More
We already discussed the positive and negative reviews and their result on consumers. Nevertheless, all products have their faults, if all of a products reviews are positive, it raises warnings that possibly the reviews are fake. People anticipate to see some negative reviews.
Source: Capterra
91% Of Millennials Depend On Online Reviews As Much As Friends And Family
Online review statistics put customers' reviews as the most credible source of recommendations. Online reviews generally carry the exact same weight as advice from loved ones.
Source: Brightlocal
The Average Review Word Count Has Actually Gotten 65% Much Shorter Since 2010
These days reviews are much shorter, simpler, and more straight to the point. The word count of a review in 2019 is equivalent to that of tweet from twitter.
Source: Review Trackers
98% Of Yelp's Visitors Bought From A Business They Found On The Website
Typically, 142 million customers go to Yelp on a monthly basis. If you haven't declared your free Yelp business page, this is as good a time as any.
Source: RevLocal
83% Of All Younger Customers Were Asked To Leave A Review Recently
Of those asked, 80% of consumers did leave a review. Overall, businesses have asked 66% of all customers to leave a review on their company.
Source: Brightlocal
Over Half Of Consumers Aged 25-34 Wrote Reviews
According to Statista, the more youthful generations are clearly the more opinionated ones.
Source: Statista
61% Of Regional Businesses Have An Average Ranking Of 4 To 5 Stars
Overall two-thirds of companies have exceptional and awesome scores. Only 5% of businesses have a ranking listed below three stars.
Source: Brightlocal
53 Percent Of Americans Consider Item Reviews And Rankings As The Most Essential Part Of The Online Shopping Experience In 2018.
Today's buyers are wary and want the best bang for their buck. It's no wonder that they consider checking out reviews as a big part of the buying decision.
Source: Statista