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Customers Could Invest 31 Percent More With A Business That Has Excellent Reviews
Take note of this statistic. The more detailed other users describe your service or product, the more cash you can charge and consumer review statistics show us precisely how much more.
Source: Martech Zone
88% Of Americans Stated That Product Reviews Were The Most Influential Factor When Buying Home Electronic Devices
Data reveal that reviews were more successful than TV advertisements at 37%, social networks at 23% and display advertisements at 49%.
Source: Statista
86 Percent Of Customers Would Consider Composing A Review For A Business
Your clients are your most valuable resource, and it's not just because of the cash they spend at your business. If you give them a good experience, they will want to share it.
Source: Brightlocal
30% Of Customers Feel Favorable To A Business Which Reacts To Online Reviews
Communicating with your clients creates trust. Even something as basic as reacting to their remarks and reviews can make them feel appreciated.
As you may anticipate, customers who feel this way are more willing to spend more cash with a business.
Source: Statuslabs
If It Has Negative Reviews As Well, 52% Of Customers Trust A Product More
We already discussed the negative and positive reviews and their effect on customers. Nevertheless, all products have their faults, if all of a products reviews are positive, it raises red flags that maybe the reviews are fake. People anticipate to see some negative reviews.
Source: Capterra
73% Of Consumers Believe Client Reviews Are More Important Than Star And Number Rankings
Online review data make it clear people aren't pleased with ratings alone.
Client reviews make the statistics appear more authentic which is what the would-be customers are looking for. Nearly a 3rd of customers say written reviews are the only function that makes them believe the websites' reviews are useful and relevant.
Source: Fan and Fuel
53% Of Americans Consider Product Reviews And Ratings As The Most Important Part Of The Online Shopping Experience In 2018.
Today's consumers are smart and want the very best bang for their buck. It's not surprising that that they consider checking out reviews as a big part of the purchasing decision.
Source: Statista
Due To The Fact That They Want To Purchase A Service Or An Item And Want To Get The Truth About The Businesses Items And Services, 82% Of Consumers Check Out Review Websites.
Review sites are places that customers go to get the facts about a business, product and services . Because they have already formed a purchase decision, users come. The bulk of them (89%) purchase within a week of their visit. And 29 percent do so in 24 hours.
Source: RevLocal
The Average Review Length Has Actually Become 65% Shorter Since 2010
These days reviews are shorter, simpler, and more straight to the point. The word count of a review in 2019 is proportionate to that of tweet from twitter.
Source: Review Trackers
60 Percent Of Customers Refer To Blog And Social Media Network Reviews On Their Cell Phones Before Shopping
In-store purchasing is influenced significantly by blogs and reviews on social media. With men being twice as likely to be influenced than ladies.
Reviews and ranking stats show people value the opinion of peers more than any other content.
Source: Collective Bias
Customers Reading Reviews On A Mobile Device Are 127 Percent Most Likely To Make A Purchase Than Desktop Users
Mobile users prefer to get things done quicker. Therefore, buying decisions are made quickly.
Online reviews are certainly convincing, yet marketers haven't always come to appreciate the power of them.
Source: Martech Zone
More Than Four Negative Reviews About A Business Or Service Might Decrease Sales By 70%
One negative review suffices for 35% of a site's visitors to choose not to purchase. 3 negative reviews can cost a business 59 percent less sales.
Obviously, they can be compensated by the sheer variety of positive reviews you get.
"It takes many good deeds to build a good reputation, and only one bad one to lose it." -Benjamin Franklin
Source: Martech Zone
77% Of Buyers Do Not Rely On Reviews That Are Older Than Three Months
Customers don't care how good your product or service was in the past. Due to the fact that they are relevant and fresh, is part of why online reviews matter.
Consumers understand businesses lose their touch all the time, which is why most of them consider older reviews unimportant.
It is for this reason that businesses should to be continuously asking for reviews.
Source: Statuslabs
Unfavorable Reviews Can Improve Conversion By Up To 85%
It sounds insane, but negative reviews can be a positive driver for users to spend more time on your site. According to online review statistics, individuals spend more than 5 times as long on a site when they read negative reviews.
When there are a mix of negatives and positives, more than two-thirds of users trust reviews more. If there aren't any unfavorable ones, an overwhelming 95 percent suspect censorship or fabricated reviews.
Source: Reevoo