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71% Of Millennials Browse Consumer Reviews Of Professional Services
Majority of all people in need of a professional service rely on online reviews.
According to online reviews data, 59% used online reviews to select a physician or an attorney.
Young people (age 18-35) are much more likely to work with a professional based upon online reviews. Just 19% of millennials will consider hiring an attorney without any.
Source: Thomson Reuters
83% Of All Young Clients Were Asked To Leave A Review Recently
Of those invited, 80% of clients did submit a review. In general, companies have actually asked 66% of all customers to post a review on their business.
Source: Brightlocal
Positive Reviews Motivate 68 Percent Of Consumers To Use A Local Business
Since the vast bulk of consumers read reviews, you would want yours to be enticing to new customers, right? Keep them short, positive and sweet.
"Kind words can be short and easy to speak, but their echos are truly endless." -Mother Teresa
Source: Brightlocal
Over Half Of Consumers Will Not Use An Organisation If It Has Less Than A 4 Star Rating
This stat is among numerous that highlight the importance of online rankings. Now that news of consumer fulfillment travels this fast, keeping your clients pleased is more vital than ever.
57% of consumers have searched for companies with more than 4 stars in 2018, which is up from 48% in 2017.
Furthermore, 11% looked only for businesses with a best five star ranking.
Source: Brightlocal
Just 44% Of Local Companies Have Accepted Their Google My Business Listing
That's 56% of your competitors that aren't taking advantage of their listing.
While business listings on the major review platforms are complimentary, a surprisingly low number of companies actually utilize them.
Although we now understand why client reviews are so powerful, a lot of businesses apparently do not.
Source: LsaInsider
60% Of Customers Refer To Blog And Social Media Network Reviews On Their Mobile Phones Before Shopping
In-store shopping is affected substantially by blogs and reviews on social networks. With men being two times as likely to be influenced than ladies.
Reviews and ranking statistics reveal people value the opinion of peers more than any other material.
Source: Collective Bias
If They Were Asked, 77% Of Consumers Would Most Likely Give A Review
More than a 35% would post a review to notify others about their consumer experience and 24% would probably direct their review to the company itself.
Over a 26% would be willing to post a review to assist other individuals with their choice making process.
Source: Podium
Because They Want To Purchase An Item Or A Service And Want To Get The Truth About The Businesses Products And Services, 82 Percent Of Consumers Check Out Review Sites.
Users come since they have already formed a buying decision. The majority of them (89 percent) purchase within a week of their visit.
Source: RevLocal
Reviews Are The Third Most Influential Ranking Aspect For Google's Local 3 Pack
Review signals (quantity, variety, etc.) account for 15.44% of Google's algorithm for local ranking.
Just Google My Business signals, like proximity and keywords account for 25.12%, and link signals at 16.53%, are more vital than reviews as far as ranking factors go for the local 3 pack.
Source: Moz
Just 6% Of Customers Don't Trust Client Reviews At All
According to client review data, a massive 19 percent of customers always rely on online reviews and never a purchase without checking out reviews initially.
Source: Statista
89% Of Clients Browse A Companies Reactions To Reviews
Not only do most clients check out the review replies, 30% of them value them highly. Nearly 96% read the replies to their own reviews.
Source: Brightlocal
30% Of Consumers Feel Comfortable With A Company Which Responds To Online Reviews
Staying connected with your consumers creates trust. Even something easy like reacting to their reviews and remarks can make them feel appreciated.
As you might expect, customers who feel this way are going to spend more cash with a business.
Source: Statuslabs
98% Of Yelp's Visitors Bought From A Business They Discovered On The Website
Normally, 142 million consumers go to Yelp every month. If you haven't declared your complimentary Yelp business page, this is as excellent a time as any.
Source: RevLocal
74 Percent Of Regional Companies Have At A Minimum, One Google Review
A single review is far from adequate to improve your site's SERP ranking.
Taking a look at online rankings statistics, we found out that a business needs to have an average of 40 reviews before visitors "Award" it with a star.
Source: Brightlocal
Google Represents 57.5 Percent Of All Reviews Around The Globe
Google remains in the lead here, followed by Facebook as a far-off second.
Here's the online reviews distribution rankings:
Google at 57.5%, Facebook at 19%, TripAdvisor with 8.4%, Yelp with 6.6% and Others with 8.6%.
Source: Review Trackers
49 Percent Of Customers Consider The Quantity Of Online Reviews As An Essential Consideration Of Their Purchasing Decision
Consumers value not only the quality or nature of the reviews, but they consider their quantity and recency as well.
The share of clients, who focus on the variety of reviews is presently at 46 percent.
Source: Brightlocal
86% Of Consumers Would Consider Composing A Review For A Business
Your customers are your most valuable resource, and it's not only because of the money they spend at your business. They will be willing to share it if you give them an excellent experience.
Source: Brightlocal