71% Of Millennials Browse Consumer Reviews Of Expert Services

Over half of all individuals in need of an expert service turn to online reviews.

According to online reviews stats, 59% used online reviews to choose a lawyer or a doctor.

Younger people (age 18-35) are a lot more likely to hire an expert based upon online reviews. Just 19% of millennials will think about employing a lawyer without any.

Source: Thomson Reuters

63.6 Percent Of Consumers Visit Google To Read Reviews Of A Business

Considering the last stat, it comes as a surprise that Yelp (45%) and TripAdvisor (30%) come second and third, leaving Facebook (23%) last.

When it comes to trust, these online review statistics reveal the general popularity of a site can only go so far.

Source: Review Trackers

Online Reviews Impact 67.7% Of Customer Purchasing Decisions

More than 2 thirds of buyers agree online reviews are either a "Fairly decisive", "Very decisive", or "Absolutely decisive" part of their decision making process.

Source: Moz

Software Reviews Impact Over 98 Percent Of All Buyers

18 percent of software buyers consider reviews to be a necessary factor in the purchase procedure. Software reviews have no impact whatsoever on only 2% of consumers. Two-thirds of them read more than 6 reviews to decide and 14 percent of them read more than 20 reviews.

Source: Capterra

More Than 4 Negative Reviews About A Business Or Product May Reduce Sales By 70%

One negative review is enough for 35 percent of a site's visitors to decide not to purchase. Three negative reviews can cost a business 59 percent fewer sales.

Naturally, they can be compensated by the large number of positive reviews you receive.

"It takes many good deeds to build a good reputation, and only one bad one to lose it." -Benjamin Franklin

Source: Martech Zone

90 Percent Of Consumers Need Less Than 10 Reviews To Form A Viewpoint About A Business

You know what people state about very first impressions?

Users get their first impression of your businesses through reviews. Normally through less than 10 of them.

If you don't have reviews on your site, think about asking your visitors to write one.

Source: Martech Zone

American Buyers Regard "Product Performance" To Be The Most Useful Info In Product Reviews

When individuals read reviews, they concentrate on various elements of the shopping experience. However according to online review stats, 60% of them are most interested in the product's performance.

Client satisfaction, product quality and quality in time are the next few considerations for more than 50% of US customers.

Source: Statista

Unfavorable Reviews Can Boost Conversion By As Much As 85 Percent

It sounds crazy, however negative reviews can be a positive driver for users to devote more time on your site. According to online review stats, individuals devote more than 5 times as long on a site when they read negative reviews.

More than two-thirds of users trust reviews more when there are a mix of positives and negatives. If there aren't any negative ones, an overwhelming 95 percent suspect censorship or fabricated reviews.

Source: Reevoo

The Majority Of People Aged 25-34 Posted Reviews

According to Statista, the more youthful generations are apparently the more vocal ones.

Source: Statista

53 Percent Of Americans Consider Product Reviews And Scores As The Most Vital Part Of Online Shopping.

Today's consumers are wary and desire the best bang for their dollar. It's not surprising that that they consider checking out reviews as a huge part of the purchasing decision.

Source: Statista

Just 6 Percent Of Consumers Don't Rely On Client Reviews At All

According to client review stats, a whopping 19% of customers always trust online reviews and never ever a make a purchase without reading reviews.

Source: Statista

77% Of Individuals Don't Trust Reviews That Are Older Than Three Months

Customers don't care how excellent your service or product was in the past. Because they are fresh and relevant, is part of why online reviews matter.

Customers understand businesses lose their touch all the time, which is why the majority of them find older reviews irrelevant.

It is for this reason that companies ought to be constantly asking for reviews.

Source: Statuslabs

Facebook Reviews Impact More Than 50 Percent Of Customers' Purchasing Decisions

Facebook is presently the most popular social media which can also affect our purchasing decisions.

According to social media reviews data, Facebook impacts more than half of users' purchase choices.

Facebook reviews statistics reveal that 4 out of 5 users are most likely to trust a local business if it has favorable reviews.

Source: RevLocal

89% Of Customers Prefer To Read Reviews On Their Cell Phones

Be it by means of an app or a mobile browser, folks prefer to read reviews on their smart phones.

Source: Statista

Majority Of Customers Will Not Utilize A Service If It Has Less Than A 4 Star Rating

This stat is one of numerous that show the importance of online rankings. Now that news of client satisfaction travels this fast, keeping your consumers happy is more vital than ever.

57% of customers have searched for companies with more than four stars in 2018, which is up from 48 percent in 2017.

11 percent looked just for services with a perfect five star score.

Source: Brightlocal

15 Percent Of Users Do Not Trust Businesses With No Online Reviews

No trust means no interactions. 15 percent of possible clients won't even consider working with a business they can't find opinions about.

Source: Statuslabs

Only 44 Percent Of Local Companies Have Actually Claimed Their Google My Business Listing

That's 56 percent of your competitors that aren't taking advantage of their listing.

While business listings on the major review platforms are complimentary, a surprisingly low number of companies really use them.

Although we now understand why client reviews are so effective, many businesses obviously do not.

Source: LsaInsider