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91% Of Millennials Depend On Online Reviews As Much As Loved Ones
Online review statistics position clients' reviews as the most reliable source of recommendations. Online reviews typically bring the exact same weight as suggestions from family and friends.
Source: Brightlocal
90 Percent Of Individuals Require Less Than 10 Reviews To Form A Viewpoint About A Business
You know what people say about very first impressions?
Users get their first impression of your businesses through reviews. Usually through less than 10 of them.
Consider asking your visitors to write one if you don't have reviews on your site.
Source: Martech Zone
53 Percent Of Americans Consider Item Reviews And Ratings As The Most Crucial Part Of Online Shopping.
Today's buyers are smart and desire the best bang for their buck. It's not surprising that that they consider checking out reviews as a big part of the buying decision.
Source: Statista
53% Of Customers Expect Companies To Respond Within A Week To Unfavorable Reviews
Online review stats reveal that 63% of customer reviews remain without a reply. That's too bad, due to the fact that those businesses are losing consumers that way.
Source: Review Trackers
Online Reviews Impact 67.7% Of Customer Buying Decisions
More than 2 thirds of buyers concur online reviews are either a "Fairly decisive", "Very decisive", or "Absolutely decisive" part of their decision making experience.
Source: Moz
61% Of Regional Businesses Have A Typical Score Of 4 To 5 Stars
Overall two-thirds of businesses have outstanding and awesome scores. Only 5% of businesses have a rating below three stars.
Source: Brightlocal
Google Represents 57.5 Percent Of All Reviews Around The Globe
As can be expected, Google is in the lead, followed by Facebook, TripAdvisor and others.
Here are the online reviews circulation rankings:
Google with 57.5%, Facebook with 19%, TripAdvisor with 8.4%, Yelp at 6.6% and Others with 8.6%.
Source: Review Trackers
Many Local Businesses Have Approximately 39 Google Reviews
Individuals like to share their experience after they have gone to a vendor. Online review trends reveal people choose to comment if they had a favorable experience, instead of a average or unfavorable one.
Source: Brightlocal
Reviews Are The Most Essential Part Of The Purchase Choice For Over 90% Of United States Customers
24% of US consumers consider reviews as 'very influential'.
To show the importance of online reviews and rankings, did you understand that 81% of customers will pay more for a product with reviews and those very same customers are likewise ready to accept slower shipping times for such products.
Source: Turntonetworks
89% Of Customers Like To Read Reviews Using Their Mobile Phones
Be it by means of an app or a mobile internet browser, people prefer to read reviews on their phones.
Source: Statista
Reviews Shared On Twitter Can Grow Online Sales By 6.46 Percent
Online review data reveal that reviews shared on Twitter, do more to grow sales than those on any other social network.
Source: Yotpo
86% Of Customers Would Think About Composing A Review For A Business
Your clients are your most valuable resource, and it's not just because of the money they spend at your business. If you provide an excellent experience, they will be willing to share it.
Source: Brightlocal
One-half Of All Millennial's "Constantly" Read Online Reviews For Businesses
More youthful individuals know the value of being informed. User-generated content has an unassailable effect on customers.
If businesses think of the power of client reviews over millennials, they will recognize what they've been missing out on. Older individuals are various though, only 6% of people aged 55 or older read reviews.
Source: Brightlocal
Facebook Reviews Affect More Than 50% Of Consumers' Purchasing Decisions
Facebook is presently the most popular social media which can also influence our purchasing preferences.
According to social reviews statistics, Facebook affects the majority of users' purchase choices.
Facebook reviews statistics reveal that four out of five users are most likely to rely on a local business if it has positive reviews.
Source: RevLocal
Customer Reviews On Items Are Trusted Practically 12 Times More Than The Manufacturers' Descriptions
Word-of-mouth reviews are miles ahead of the producers' description. People trust other individuals opinions before they ever trust what the producer says. The reason, manufacturers' descriptions are basically ads.
Source: Martech Zone
54% Of Americans Pay The Most Attention To The Typical Star Ranking Of A Local Business
The star score is the first thing consumers see. Still, users pay attention to other aspects as well, like the quantity, recency, length, and belief of reviews. Each of these alone influences more than a third of United States consumers.
Source: Statista
89% Of Customers Review A Companies Reactions To Reviews
Not only do many consumers read the review replies, 30% of them value them highly. Nearly 96% read the responses to their own reviews.
Source: Brightlocal
77% Of Consumers Don't Rely On Reviews That Are Older Than Three Months
Customers don't care how excellent your service or product was in the past. Part of why online reviews matter is since they are relevant and fresh.
Consumers know businesses lose their touch all the time, which is why most of them find older reviews irrelevant.
It is for this reason that businesses need to be constantly asking for reviews.
Source: Statuslabs