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Online Item Reviews About An Item Can Improve Its Conversion Rate By An Unprecedented 270 Percent
User review stats reveal the purchase probability for an item with 5 reviews is 270% higher than the exact same item without reviews.
Source: Spiegel Research Center
95% Of Travelers Read Online Reviews Prior To Booking Travel Related Services
Leisure and business tourists alike check out reviews to form an opinion. Business tourists check out an average of 5 reviews vs. 6-7 for leisure tourists.
Source: Trust You
Just 44 Percent Of Local Businesses Have Actually Accepted Their Google My Business Listing
That's 56 percent of your competitors that aren't benefiting from their listing.
While business listings on the major review platforms are totally free, a surprisingly low number of businesses actually use them.
Although we now understand why customer reviews are so effective, the majority of businesses obviously don't.
Source: LsaInsider
54% Of Americans Pay The Most Attention To The Average Star Rating Of A Local Business
The star rating is the first thing customers see. Still, users focus on other elements too, like the quantity, recency, length, and sentiment of reviews. Each of these alone influences more than a 3rd of USA consumers.
Source: Statista
If A Company Handles Problems Quickly And Efficiently, 95% Of Unsatisfied Consumers Will Return To A Business
Clients do not anticipate you to be perfect. They do anticipate you to resolve things when they go wrong. If there is absolutely nothing else a business can do to solve an issue, a simple coupon can say "We're sorry" in a more enticing way.
Source: SocialMediaToday
30% Of Consumers Feel Comfortable With A Company Which Reacts To Online Reviews
Keeping in touch with your consumers creates trust. Even something as basic as responding to their reviews and comments can make them feel valued.
As you may expect, clients who feel this way are more willing to invest more cash with a company.
Source: Statuslabs
The Majority Of Local Businesses Have Approximately 39 Google Reviews
People like to share their experience after they have gone to a supplier. Online review trends show individuals prefer to comment if they had a favorable experience, instead of a unfavorable or average one.
Source: Brightlocal
60 Percent Of Customers Seek Advice From Blog And Social Media Network Reviews On Their Mobile Phones Prior To Shopping
In-store shopping is affected considerably by blogs and reviews on social networks. With men being twice as likely to be affected than women.
Reviews and ranking data reveal people value the opinion of peers more than any other content.
Source: Collective Bias
88% Of Executives View Reputation Risk As A Top Business Issue
Reputation management statistics suggest a company's reputation does not affect just the customers. Prospective team members likewise take a look at scores and read reviews.
Source: Deloitte
Customer Reviews On Items Are Trusted Practically 12 Times More Than The Makers' Descriptions
Word-of-mouth reviews are miles ahead of the makers' description. People trust other individuals viewpoints before they ever trust what the manufacturer says. The reason, makers' descriptions are generally ads.
Source: Martech Zone
Online Reviews Affect 67.7% Of Consumer Buying Decisions
More than 2 thirds of customers agree online reviews are either a "Fairly decisive", "Very decisive", or "Absolutely decisive" part of their decision making experience.
Source: Moz
83% Of All Young Buyers Were Asked To Post A Review Recently
Of those invited, 80% of customers did submit a review. In general, businesses have actually asked 66% of all customers to submit a review on their company.
Source: Brightlocal
Almost All Customers, Who Utilize Online Reviews, Read Them Early In The Buying Process
Let's say you wish to buy a new automobile and there are numerous models which fit your requirements. How do you pick the very best one for you? Well, you read online reviews.
With the help of other people, you quickly decide on one that works for you. That's how favorable reviews convert customers into customers.
Source: Consumer Affairs
Reviews Are The Third Most Prominent Ranking Element For Google's Local 3 Pack
Review signals (amount, variety, and so on) represent 15.44% of Google's algorithm for local ranking.
Just Google My Business signals, like distance and keywords represent 25.12%, and link signals at 16.53%, are more important than reviews as far as ranking elements go for the local 3 pack.
Source: Moz
70% Of Consumers Choose To Learn About A Business By Means Of Short Articles And Reviews, Instead Of Ads
Ads are all well and good, however it deserves attempting a different approach also. Reviews are by far the very best method to find the truth about a service or product.
Source: Statuslabs
Reviews Published On Twitter Can Help Improve Online Sales By 6.46%
Online review statistics reveal that reviews shared on Twitter, do more to boost sales than those on any other social network.
Source: Yotpo