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Online Product Reviews About An Item Can Boost Its Conversion Rate By An Unprecedented 270 Percent
User review stats show the purchase probability for an item with five reviews is 270% higher than the very same item without reviews.
Source: Spiegel Research Center
Consumer Reviews On Items Are Relied On Almost 12 Times More Than The Manufacturers' Descriptions
Word-of-mouth reviews are miles ahead of the manufacturers' description. Individuals trust other individuals opinions before they ever trust what the maker states. The reason, producers' descriptions are generally ads.
Source: Martech Zone
Reviews Are The Most Crucial Part Of The Purchase Choice For Over 90% Of USA Customers
24% of US shoppers consider reviews as 'extremely influential'.
To illustrate the value of online reviews and ratings, did you know that 81% of consumers will pay more for an item with reviews and those exact same customers are likewise going to accept slower shipping times for such products.
Source: Turntonetworks
63.6 Percent Of Consumers Go To Google To Check For Reviews Of A Business
Considering the last statistic, it comes as a surprise that Yelp (45%) and TripAdvisor (30%) come second and 3rd, leaving Facebook (23%) behind.
These online review statistics show the basic appeal of a site can only presume when it comes to trust.
Source: Review Trackers
Reviews Are The Third Most Influential Ranking Factor For Google's Local 3 Pack
Review signals (amount, variety, and so on) account for 15.44% of Google's algorithm for local ranking.
Just Google My Business signals, like proximity and keywords account for 25.12%, and link signals at 16.53%, are more important than reviews as far as ranking factors go for the local 3 pack.
Source: Moz
88% Of Executives Regard Reputation Risk As A Leading Business Problem
Reputation management statistics show a business's reputation doesn't affect simply the customers. Prospective team members likewise look at rankings and read reviews.
Source: Deloitte
82 Percent Of Consumers Visit Review Websites Due To The Fact That They Want To Purchase A Service Or An Item And Want To Get The Truth About Business Services And Products.
Review websites are locations that people go to get the facts about a product, business or service . Users come since they have currently formed a purchase decision. The bulk of them (89%) purchase within a week of their visit. And 29% do so within 24 hours.
Source: RevLocal
15 Percent Of Visitors Do Not Trust Businesses Without Online Reviews
No trust suggests no interactions. 15% of prospective clients won't even think about doing business with a business they can't find viewpoints about.
Source: Statuslabs
67% Of Customers Suggest Reviews Are A "Very Crucial" Factor When Selecting A Solution Provider
When customers need to select a solution provider, reviews have a massive impact on their decision.
Source: DemandGenReport
88% Of Americans Reported That Product Reviews Were The Most Prominent Factor When Purchasing Home Electronic Devices
Data reveal that reviews were more beneficial than TV advertisements at 37%, social networks at 23% and display advertisements at 49%.
Source: Statista
Online Reviews Impact 67.7% Of Consumer Purchasing Decisions
More than two thirds of consumers agree online reviews are either a "Fairly decisive", "Very decisive", or "Absolutely decisive" part of their decision making process.
Source: Moz
Just 6 Percent Of Consumers Do Not Rely On Customer Reviews At All
According to customer review data, a whopping 19% of customers constantly trust online reviews and never ever a buy without checking out reviews first.
Source: Statista
A One Star Boost In Rating Can Result In A 5% To 9% Boost In Business Earnings
Businesses that treat customers honorably generally prosper, review websites help ensure of that.
Source: Statuslabs
Reviews Published On Twitter Can Help Boost Sales By 6.46 Percent
Online review stats reveal that reviews shared on Twitter, do more to increase sales than those on any other social media platform.
Source: Yotpo
Just 44% Of Local Businesses Have Accepted Their Google My Business Listing
That's 56 percent of your competition that aren't making the most of their listing.
While business listings on the major review platforms are totally free, a remarkably low number of businesses really use them.
Although we now understand why consumer reviews are so powerful, most businesses obviously don't.
Source: LsaInsider
53% Of Customers Expect Businesses To Respond Within A Week To Unfavorable Reviews
Online review statistics reveal that 63% of client reviews remain without a reaction. That's regrettable, because those companies are losing customers that way.
Source: Review Trackers
71% Of Millennials Browse Consumer Reviews Of Expert Services
More than half of all people in need of a professional service rely on online reviews.
According to online reviews statistics, 59% utilized online reviews to pick an attorney or a physician.
Younger people (age 18-35) are a lot more likely to work with an expert based on online reviews. Only 19% of millennials will think about working with a lawyer without any.
Source: Thomson Reuters
More Than Four Negative Reviews About A Company Or Product May Reduce Sales By 70 Percent
One negative review suffices for 35 percent of a site's visitors to choose not to purchase. Three negative reviews can cost a business 59 percent less sales.
Naturally, they can be compensated by the sheer number of positive reviews you get.
"It takes many good deeds to build a good reputation, and only one bad one to lose it." -Benjamin Franklin
Source: Martech Zone