64 Percent Of Americans Agree That User-generated Content (customer Reviews) Improved Their Shopping Experience In 2017

30% of consumers who check out consumer reviews, concur that it increases their purchasing confidence.

Organizations utilize the reviews to improve their products and services.

"We all need people who will give us feedback. That's how we improve." -Bill Gates

Source: Statista

90 Percent Of Consumers Need Less Than 10 Reviews To Form A Viewpoint About A Business

You understand what individuals say about impressions, right?

Users get their impression of your businesses through reviews. Generally through less than 10 of them.

If you do not have reviews on your website, consider asking your visitors to compose one.

Source: Martech Zone

Software Reviews Influence Over 98% Of All Buyers

18% of software application purchasers consider reviews to be a vital factor in the purchase procedure. Software application reviews have no effect whatsoever on just 2 percent of customers. Two-thirds of them read more than six reviews to decide and 14 percent of them read more than 20 reviews.

Source: Capterra

If It Has Unfavorable Reviews As Well, 52% Of Customers Trust An Item More

We already discussed the negative and positive reviews and their impact on consumers. Nevertheless, all products have their faults, if all of a products reviews are positive, it raises warnings that possibly the reviews are fake. Customers expect to see some unfavorable reviews.

Source: Capterra

86% Of Consumers Would Consider Writing A Review For A Business

Your consumers are your most important resource, and it's not just because of the money they invest at your business. If you provide an excellent experience, they will be willing to share it.

Source: Brightlocal

83% Of Clients Do Not Rely On Advertising

The traditional channels to reach clients aren't as influential as they utilized to be. Many users who no longer trust ads select to focus on consumers' recommendations online.

Source: Statuslabs

Fifty Percent Of All Millennial's "Always" Check Out Online Reviews For Companies

Younger people know the worth of being informed. User-generated material has an unassailable effect on customers.

If businesses stop to consider the power of customer reviews over millennials, they will realize what they've been missing out on. Older people are different though, just 6% of people aged 55 or older check out reviews.

Source: Brightlocal

53% Of Consumers Expect Companies To Answer Back Within A Week To Negative Reviews

Online review statistics show that 63% of customer reviews stay without a reply. That's regrettable, due to the fact that those businesses are losing clients that way.

Source: Review Trackers

53 Percent Of Americans Consider Product Reviews And Scores As The Most Important Part Of The Online Shopping Experience In 2018.

Today's consumers are smart and want the very best bang for their buck. It's not surprising that that they consider reading reviews as a big part of the buying decision.

Source: Statista

When Purchasing Home Electronics, 88% Of Americans Stated That Product Reviews Were The Most Prominent Element

Data reveal that reviews were more helpful than Television advertisements at 37%, social media at 23% and display ads at 49%.

Source: Statista

Just 6 Percent Of Consumers Don't Trust Consumer Reviews At All

According to consumer review data, a tremendous 19% of consumers always rely on online reviews and never a make a purchase without reading reviews initially.

Source: Statista

The Majority Of Local Businesses Have An Average Of 39 Google Reviews

People like to share their experience after they have visited a vendor. Online review trends show people prefer to comment if they had a positive experience, instead of a average or negative one.

Source: Brightlocal

A Lot Of Best-selling Products Have An Average Ranking Of 4.2 To 4.7

You can't make everybody happy, which is why perfect 5 star scores are suspicious. That's why it is abnormal to get perfect 5 star ratings.

According to customer rating statistics, conversion rates begin to reduce as rankings rise above 4.7.

Source: Spiegel Research Center

89% Of Customers Browse A Businesses Replies To Reviews

Not only do many customers read the review replies, 30% of them highly value them. Almost 96% read the responses to their own reviews.

Source: Brightlocal

95% Of Dissatisfied Consumers Will Go Back To A Business If A Business Takes Care Of Problems Quickly And Effectively

Consumers don't anticipate you to be perfect. When things go wrong, they do expect you to deal with things. If there is absolutely nothing else a company can do to fix a concern, a simple coupon can say "We're sorry" in a more appealing way.

Source: SocialMediaToday

70% Of Consumers Prefer To Discover A Business Via Reviews And Articles, Instead Of Advertisements

Advertisements are all well and good, but it deserves trying a different approach also. Reviews are by far the best method to discover the truth about a product or service.

Source: Statuslabs

73 Percent Of Customers Think Customer Reviews Are More Important Than Star And Number Scores

Online review data make it clear people aren't satisfied with ratings alone.

Client reviews make the statistics appear more authentic which is what the would-be consumers are looking for. Practically a 3rd of customers say composed reviews are the only function that makes them believe the sites' reviews are relevant and useful.

Source: Fan and Fuel

Online Reviews Affect 67.7% Of Consumer Buying Decisions

More than two-thirds of consumers concur online reviews are either a "Fairly decisive", "Very decisive", or "Absolutely decisive" part of their decision making process.

Source: Moz