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Negative Reviews Can Boost Conversion By Up To 85 Percent
It sounds crazy, but negative reviews can be a positive factor for users to spend more time on your website. According to online review data, people spend more than five times as long on a website when they check out negative reviews.
When there are a mix of positives and negatives, more than two thirds of users trust reviews more. An overwhelming 95 percent suspect censorship or fabricated reviews if there aren't any unfavorable ones.
Source: Reevoo
30% Of Consumers Feel Positive About A Business Which Reacts To Online Reviews
Keeping in touch with your customers develops trust. Even something easy like responding to their reviews and comments can make them feel valued.
As you might expect, customers who feel this way are happy to invest more money with a business.
Source: Statuslabs
Just 44% Of Local Businesses Have Accepted Their Google My Business Listing
That's 56% of your competition that aren't making the most of their listing.
While business listings on the significant review platforms are complimentary, a remarkably low number of businesses really use them.
Although we now understand why consumer reviews are so powerful, a lot of businesses obviously do not.
Source: LsaInsider
71% Of Millennials Browse Consumer Reviews Of Expert Services
Majority of all individuals in need of a professional service rely on online reviews.
According to online reviews statistics, 59% utilized online reviews to choose a physician or an attorney.
Young people (age 18-35) are even more inclined to work with an expert based on online reviews. Only 19% of millennials will consider employing a legal representative without any.
Source: Thomson Reuters
Clients Might Spend 31 Percent More With A Business That Has Excellent Reviews
Take note of this fact. The better other users explain your product or service, the more money you can charge and customer review stats show us exactly how much more.
Source: Martech Zone
Positive Reviews Motivate 68% Of Customers To Use A Local Business
Since the large bulk of customers check out reviews, you would want yours to be appealing to brand-new clients? Keep them short, positive and sweet.
"Kind words can be short and easy to speak, but their echos are truly endless." -Mother Teresa
Source: Brightlocal
Facebook Reviews Affect More Than 50 Percent Of Consumers' Purchasing Decisions
Facebook is presently the most popular social network which can also influence our purchasing decisions.
According to social reviews stats, Facebook impacts more than half of users' purchase choices.
If it has positive reviews, Facebook reviews statistics expose that four out of 5 users are more likely to trust a local business.
Source: RevLocal
90 Percent Of Site Visitors Need Less Than 10 Reviews To Form A Viewpoint About A Business
You know what individuals state about impressions, right?
Users get their impression of your businesses through reviews. Usually through less than 10 of them.
Think about asking your visitors to write one if you do not have reviews on your site.
Source: Martech Zone
A One Star Boost In Ranking Can Result In A 5% To 9% Increase In Business Revenue
Businesses that treat consumers honorably normally flourish, review sites help make sure of that.
Source: Statuslabs
Only 6% Of Customers Don't Rely On Customer Reviews At All
According to consumer review data, a whopping 19 percent of customers always trust online reviews and never ever a purchase without reading reviews first.
Source: Statista
Reviews Posted On Twitter Can Help Grow Sales By 6.46 Percent
Online review stats show that reviews shared on Twitter, do more to increase sales than those on any other social network.
Source: Yotpo
98% Of Yelp's Browsers Purchased From A Business They Found On The Website
Generally, 142 million customers visit Yelp on a monthly basis. If you have not claimed your complimentary Yelp business page, this is as great a time as any.
Source: RevLocal
88% Of Executives Judge Reputation Risk As A Top Business Problem
Reputation management stats suggest a business's reputation doesn't affect just the consumers. Potential employees also look at rankings and read reviews.
Source: Deloitte
Online Item Reviews About An Item Can Improve Its Conversion Rate By A Staggering 270 Percent
User review stats reveal the purchase likelihood for an item with 5 reviews is 270 percent higher than the exact same item without reviews.
Source: Spiegel Research Center
91% Of Companies Think The Business's Star Rating Can Determine Whether They Win Or Lose A Potential Employee
The 86% of businesses doubt the integrity of online reviews. However, they understand the enormous impact user ratings have on their business. Undesirable consumer or employee reviews can affect 90% of job seekers.
Source: Career Arc
63.6 Percent Of Consumers Go To Google To Check For Reviews Of A Business
Considering the last statistic, it comes as a surprise that Yelp (45%) and TripAdvisor (30%) come 2nd and 3rd, leaving Facebook (23%) at the end.
These online review statistics reveal the general popularity of a site can only presume when it pertains to trust.
Source: Review Trackers
Visitors Reading Reviews On A Mobile Phone Are 127% Most Likely To Buy Than Desktop Users
Mobile users prefer to get things done quicker. Therefore, buying choices are made quickly.
Online reviews are undoubtedly persuasive, yet marketers haven't necessarily come to value the power of them.
Source: Martech Zone
Almost All Consumers, Who Utilize Online Reviews, Read Them Early In The Purchasing Process
Let's say you wish to buy a new car and there are a number of models which fit your criteria. How do you select the very best one for you? Well, you read online reviews.
With the help of other customers, you manage to decide on a model that works for you. That's how positive reviews transform customers into consumers.
Source: Consumer Affairs