72 Percent Of Consumers Won't Take Action Before They Read Some Reviews

Irrespective of how eye-catching your marketing is, you still need client reviews. There is no other way around it. Clients are still happy to hear you out, however they trust other individuals more.

Source: My Testimonial Engine

If A Business Handles Problems Rapidly And Effectively, 95% Of Disappointed Consumers Will Go Back To A Company

Consumers don't anticipate you to be perfect. They do expect you to remedy things when they go wrong. If there's nothing else a company can do to fix a concern, a simple coupon can say "We are sorry" in a more attractive way.

Source: SocialMediaToday

95 Percent Of Travelers Check Out Online Reviews Prior To Scheduling Travel Related Services

Leisure and business travelers alike check out reviews to form an opinion. Business travelers read an average of 5 reviews vs. 6-7 for leisure travelers.

Source: Trust You

60 Percent Of Consumers Refer To Blog And Social Media Reviews On Their Mobile Phones Prior To Shopping

In-store shopping is affected considerably by blogs and reviews on social media. With men being twice as likely to be affected than women.

Reviews and score statistics show people value the opinion of peers more than any other content.

Source: Collective Bias

73% Of Customers Believe Consumer Reviews Are More Vital Than Star And Number Rankings

Online review statistics make it clear people aren't pleased with scores alone.

Client reviews make the statistics appear more genuine which is what the would-be customers are searching for. Nearly a third of customers state written reviews are the only function that makes them believe the sites' reviews are pertinent and useful.

Source: Fan and Fuel

90% Of Individuals Require Less Than 10 Reviews To Form A Viewpoint About A Business

You know what people say about impressions, right?

Users get their impression of your businesses through reviews. Usually through less than 10 of them.

Think about asking your visitors to write one if you don't have reviews on your website.

Source: Martech Zone

Only 6% Of Customers Do Not Trust Client Reviews At All

According to consumer review statistics, a whopping 19 percent of consumers always rely on online reviews and never ever a purchase without checking out reviews initially.

Source: Statista

91% Of Businesses Think The Company's Star Rating Can Determine Whether They Win Or Lose A Possible Employee

The 86% of companies doubt the integrity of online reviews. However, they understand the massive effect user rankings have on their business. Unfavorable consumer or staff member reviews can affect 90% of job seekers.

Source: Career Arc

64% Of Americans Agree That User-generated Content (consumer Reviews) Enhanced Their Shopping Experience In 2017

30 percent of customers who read customer reviews, concur that it increases their buying confidence.

Businesses use the reviews to improve their products and services.

"We all need people who will give us feedback. That's how we improve." -Bill Gates

Source: Statista

Users Reading Reviews On A Mobile Device Are 127 Percent More Likely To Make A Purchase Than Desktop Users

Mobile users prefer to get things done quicker. For that reason, buying decisions are made quickly.

Online reviews are certainly convincing, yet marketers have not always come to value the power of them.

Source: Martech Zone

The Majority Of Best Selling Products Have An Average Rating Of 4.2 To 4.7

You can't make everyone happy, which is why perfect 5 star rankings are suspicious. That's why it is abnormal to get perfect 5 star scores.

According to customer rating statistics, conversion rates start to reduce as ratings rise above 4.7.

Source: Spiegel Research Center

74% Of Regional Companies Have At A Minimum, 1 Google Review

A single review is far from enough to improve your site's SERP ranking.

Taking a look at online scores data, we learnt that a company needs to have approximately 40 reviews before buyers "Award" it with a star.

Source: Brightlocal

30% Of Customers Feel Comfortable With A Business Which Answers Online Reviews

Communicating with your customers builds their trust. Even something like reacting to their remarks and reviews can make them feel appreciated.

As you may anticipate, customers who feel this way are happy to invest more money with a company.

Source: Statuslabs

15 Percent Of Users Do Not Trust Businesses With No Online Reviews

No trust means no interactions. 15% of prospective customers won't even consider working with a business they can't discover opinions about.

Source: Statuslabs

Reviews Posted On Twitter Can Boost Online Sales By 6.46 Percent

Online review statistics reveal that reviews shared on Twitter, do more to boost sales than those on any other social media platform.

Source: Yotpo