Due To The Fact That They Want To Acquire A Service Or A Product And Desire To Get The Facts About The Businesses Items And Services, 82% Of Customers Visit Review Sites.

Users come since they have already formed a buying decision. The bulk of them (89%) purchase within a week of their visit.

Source: RevLocal

61% Of Regional Businesses Have A Typical Rating Of 4 To 5 Stars

Overall two-thirds of companies have outstanding and awesome scores. Just 5% of companies have a ranking listed below three stars.

Source: Brightlocal

30% Of Clients Feel Favorable To A Business Which Responds To Online Reviews

Staying connected with your consumers builds their trust. Even something as basic as responding to their reviews and comments can make them feel valued.

As you may anticipate, clients who feel this way are going to spend more money with a business.

Source: Statuslabs

One-half Of All Of The Millennial's "Constantly" Check Out Online Reviews For Businesses

Younger individuals understand the worth of being informed. User-generated material has an unassailable influence on consumers.

If businesses stop to consider the power of client reviews over millennials, they will realize what they've been losing out on. Older individuals are various though, just 6% of individuals aged 55 or older read reviews.

Source: Brightlocal

60% Of Consumers Refer To Blog And Social Network Reviews On Their Mobile Devices Before Shopping

In-store purchasing is influenced substantially by blogs and reviews on social media. With males being twice as likely to be affected than ladies.

Reviews and ranking stats show people value the opinion of peers more than any other material.

Source: Collective Bias

If It Has Negative Reviews As Well, 52% Of Consumers Trust An Item More

We already touched upon the negative and positive reviews and their effect on customers. However, all products have their faults, it raises red flags that possibly the reviews are fake if all of a products reviews are positive. Consumers expect to see some unfavorable reviews.

Source: Capterra

Reviews Are The Most Vital Part Of The Purchase Choice For Over 90% Of US Customers

24% of US consumers consider reviews as 'extremely influential'.

To highlight the importance of online reviews and ratings, did you understand that 81% of customers will pay more for an item with reviews and those exact same customers are likewise going to accept slower shipping times for such items.

Source: Turntonetworks

Just 6 Percent Of Consumers Don't Trust Consumer Reviews At All

According to client review data, a whopping 19 percent of customers always trust online reviews and never a make a purchase without reading reviews.

Source: Statista

73% Of Customers Believe Consumer Reviews Are More Important Than Star And Number Rankings

Online review stats make it clear individuals aren't satisfied with scores alone.

Customer reviews make the statistics appear more genuine which is what the would-be customers are trying to find. Practically a third of customers say written reviews are the only feature that makes them think the sites' reviews are appropriate and helpful.

Source: Fan and Fuel

83 Percent Of Clients Do Not Trust Advertising

The conventional channels to reach customers aren't as prominent as they utilized to be. A lot of users who no longer trust ads select to take note of customers' suggestions online.

Source: Statuslabs

72% Of Consumers Won't Take Action Before They Check Out Some Reviews

Irrespective of how enticing your marketing is, you still need customer reviews. There is no way around it. Consumers are still willing to hear you out, however they trust other people more.

Source: My Testimonial Engine

63.6 Percent Of Consumers Check Out Google To Look For Reviews Of A Business

Thinking about the last statistic, it comes as a surprise that Yelp (45%) and TripAdvisor (30%) come second and third, leaving Facebook (23%) at the end.

These online review statistics reveal the basic popularity of a website can only go so far when it comes to trust.

Source: Review Trackers

Customer Reviews On Items Are Trusted Almost 12 Times More Than The Makers' Descriptions

Word-of-mouth reviews are miles ahead of the makers' description. People trust other individuals viewpoints before they ever trust what the producer says. The reason, manufacturers' descriptions are essentially advertisements.

Source: Martech Zone

Software Reviews Impact Over 98% Of All Purchasers

18 percent of software purchasers consider reviews to be a vital factor in the purchase procedure. Software reviews have no impact whatsoever on just 2 percent of customers. Two-thirds of them read more than 6 reviews to make up their mind and 14 percent of them read more than 20 reviews.

Source: Capterra

91% Of Millennials Rely On Online Reviews As Much As Loved Ones

Online review statistics position clients' reviews as the most reliable source of suggestions. Online reviews generally bring the very same weight as guidance from family and friends.

Source: Brightlocal

77% Of Consumers Don't Trust Reviews That Are Older Than Three Months

Clients don't care how great your service or product was in the past. Due to the fact that they are fresh and relevant, is part of why online reviews matter.

Customers understand businesses lose their touch all the time, which is why the majority of them consider older reviews irrelevant.

It is for this reason that companies need to be continuously asking for reviews.

Source: Statuslabs