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Facebook Reviews Impact More Than 50% Of Customers' Buying Decisions
Facebook is currently the most popular social media which can also affect our buying preferences.
According to social media reviews stats, Facebook impacts the majority of users' purchase decisions.
Facebook reviews stats reveal that four out of five users are more likely to trust a local business if it has positive reviews.
Source: RevLocal
If It Has Negative Reviews As Well, 52% Of Customers Trust A Product More
We already discussed the negative and positive reviews and their impact on customers. Nevertheless, all products have their faults, it raises red flags that maybe the reviews are fake if all of a products reviews are favorable. Consumers anticipate to see some unfavorable reviews.
Source: Capterra
If It Has Less Than A 4 Star Ranking, More Than Half Of Consumers Won't Use A Service
This stat is one of many that illustrate the significance of online ratings. Now that news of customer satisfaction travels this quick, keeping your clients pleased is more vital than ever.
57% of customers have actually looked for companies with more than 4 stars in 2018, which is up from 48 percent in 2017.
11 percent looked just for organizations with a perfect five star ranking.
Source: Brightlocal
Online Reviews Affect 67.7% Of Customer Buying Decisions
More than two thirds of customers agree online reviews are either a "Fairly decisive", "Very decisive", or "Absolutely decisive" part of their decision making experience.
Source: Moz
53 Percent Of Americans Consider Item Reviews And Ratings As The Most Vital Part Of Online Shopping.
Today's consumers are smart and desire the best bang for their buck. It's not surprising that that they consider checking out reviews as a huge part of the buying decision.
Source: Statista
82 Percent Of Consumers Visit Review Sites Because They Want To Buy A Product Or A Service And Want To Get The Facts About Business Products And Services.
Users come because they have actually currently formed a purchase decision. The bulk of them (89 percent) buy within a week of their visit.
Source: RevLocal
Reviews Posted On Twitter Can Improve Online Sales By 6.46%
Online review statistics reveal that reviews shared on Twitter, do more to grow sales than those on any other social network.
Source: Yotpo
89% Of Shoppers Want To Read Reviews On Their Mobile Devices
Be it via an app or a mobile browser, people young and old prefer to read reviews on their cell phones.
Source: Statista
95% Of Travelers Read Online Reviews Prior To Reserving Travel Services
Leisure and business travelers alike check out reviews to form a viewpoint. Business tourists read an average of 5 reviews vs. 6-7 for leisure tourists.
Source: Trust You
74 Percent Of Regional Companies Have At A Minimum, 1 Google Review
One review is far from enough to improve your site's SERP ranking.
Looking at online scores statistics, we learnt that a company needs to have at least 40 reviews before visitors "Award" it with a star.
Source: Brightlocal
53% Of Customers Anticipate Businesses To Reply Within A Week To Negative Reviews
Online review stats reveal that 63% of consumer reviews remain without a response. That's regrettable, since those businesses are losing customers that way.
Source: Review Trackers
88% Of Americans Claimed That Product Reviews Were The Most Prominent Factor When Buying Home Electronics
Data reveal that reviews were more successful than TV ads at 37%, social networks at 23% and display ads at 49%.
Source: Statista
Online Product Reviews About A Product Can Raise Its Conversion Rate By More Than 270 Percent
User review statistics reveal the purchase possibility for an item with five reviews is 270 percent higher than the exact same product without reviews.
Source: Spiegel Research Center
71% Of Millennials Browse Customer Reviews Of Expert Services
More than half of all people in need of a professional service rely on online reviews.
According to online reviews data, 59% used online reviews to choose a doctor or a lawyer.
Young people (age 18-35) are even more likely to employ an expert based upon online reviews. Only 19% of millennials will consider working with a lawyer without any.
Source: Thomson Reuters
Just 6 Percent Of Customers Do Not Trust Client Reviews At All
According to consumer review data, a tremendous 19% of customers always rely on online reviews and never a purchase without checking out reviews initially.
Source: Statista
A One Star Increase In Score Can Cause A 5% To 9% Boost In Business Earnings
Businesses that treat customers honorably typically flourish, review websites help ensure of that.
Source: Statuslabs