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63.6 Percent Of Customers Check Out Google To Read Reviews Of A Business
Considering the last stat, it comes as a surprise that Yelp (45%) and TripAdvisor (30%) come 2nd and 3rd, leaving Facebook (23%) last.
These online review stats show the basic popularity of a site can only presume when it comes to trust.
Source: Review Trackers
49% Of Consumers Consider The Number Of Online Reviews As An Essential Factor In Their Purchasing Decision
Customers value not just the quality or nature of the reviews, but they consider their number and recency too.
The share of consumers, who focus on the variety of reviews is currently at 46%.
Source: Brightlocal
Software Reviews Impact Over 98 Percent Of All Buyers
18 percent of software purchasers consider reviews to be an important factor in the purchase process. Software reviews have no impact whatsoever on only 2% of customers. Two-thirds of them read more than six reviews to make up their mind and 14 percent of them read more than 20 reviews.
Source: Capterra
91% Of Businesses Believe The Business's Star Rating Can Determine Whether They Win Or Lose A Possible Employee
The 86% of businesses question the integrity of online reviews. Nevertheless, they recognize the huge impact user scores have on their business. Undesirable consumer or staff member reviews can influence 90% of job seekers.
Source: Career Arc
95 Percent Of Travelers Check Out Online Reviews Prior To Scheduling Travel Related Services
Leisure and business tourists alike check out reviews to form a viewpoint. Business travelers check out approximately 5 reviews vs. 6-7 for leisure travelers. 59% of all travelers report that they read reviews 'always' or 'really frequently'.
Source: Trust You
Favorable Reviews Motivate 68 Percent Of Consumers To Choose Local Businesses
Because the huge majority of consumers check out reviews, you'd want yours to be appealing to new customers? Keep them short, sweet and positive.
"Kind words can be short and easy to speak, but their echos are truly endless." -Mother Teresa
Source: Brightlocal
Reviews Published On Twitter Can Help Improve Sales By 6.46%
Online review data show that reviews shared on Twitter, do more to grow sales than those on any other social network.
Source: Yotpo
74% Of Regional Companies Have At Least 1 Google Review
A single review is far from enough to enhance your website's SERP ranking.
Taking a look at online scores data, we discovered that a business requires to have at least 40 reviews before clients "Award" it with a star.
Source: Brightlocal
53% Of Americans Consider Product Reviews And Scores As The Most Vital Part Of Online Shopping.
Today's consumers are smart and want the very best bang for their dollar. It's no wonder that they consider checking out reviews as a big part of the buying decision.
Source: Statista
Negative Reviews Can Increase Conversion By Up To 85 Percent
It sounds insane, but negative reviews can be a positive force for users to devote more time on your site. According to online review stats, individuals devote more than five times as long on a site when they check out negative reviews.
More than two-thirds of users trust reviews more when there are a mix of negatives and positives. An overwhelming 95% suspect censorship or fabricated reviews if there aren't any unfavorable ones.
Source: Reevoo
86% Of Customers Would Think About Composing A Review For A Business
Your consumers are your most valuable resource, and it's not just because of the money they invest at your business. They will be prepared to share it if you provide them a good experience.
Source: Brightlocal
Online Product Reviews About A Product Can Improve Its Conversion Rate By More Than 270 Percent
User review statistics show the purchase probability for an item with 5 reviews is 270 percent higher than the exact same product without reviews.
Source: Spiegel Research Center
53% Of Consumers Anticipate Businesses To Reply Within A Week To Negative Reviews
Online review statistics reveal that 63% of client reviews remain without a reply. That's regrettable, since those businesses are losing consumers that way.
Source: Review Trackers
Reviews Are The Third Most Influential Ranking Element For Google's Local 3 Pack
Review signals (amount, diversity, and so on) account for 15.44% of Google's algorithm for local ranking.
Only Google My Business signals, like distance and keywords represent 25.12%, and link signals at 16.53%, are more vital than reviews as far as ranking elements go for the local 3 pack.
Source: Moz
83% Of All Younger People Were Invited To Leave A Review Recently
Of those invited, 80% of customers did give a review. Overall, businesses have actually asked 66% of all consumers to give a review on their business.
Source: Brightlocal
USA Shoppers View "Product Performance" To Be The Most Useful Information In Product Reviews
When people read reviews, they focus on various elements of the shopping experience. However according to online review statistics, 60% of them are most thinking about the item's performance.
Client satisfaction, product quality and quality over time are the next couple of factors to consider for more than 50% of American consumers.
Source: Statista
72 Percent Of Consumers Will Not Take Action Before They Check Out Some Reviews
Regardless of how appealing your marketing is, you still require client reviews. There's no skirting around it. Customers are still ready to hear you out, but they trust other individuals more.
Source: My Testimonial Engine
83 Percent Of Clients Don't Rely On Advertising
The conventional channels to reach consumers aren't as prominent as they used to be. Many users who no longer trust ads select to focus on clients' suggestions online.
Source: Statuslabs