91% Of Millennials Have Faith In Online Reviews As Much As Loved Ones

Online review stats position clients' reviews as the most trustworthy source of recommendations. Online reviews usually bring the very same weight as recommendations from friends and family.

Source: Brightlocal

77% Of Consumers Do Not Rely On Reviews That Are Older Than Three Months

Clients don't care how great your service or product was in the past. Since they are relevant and fresh, is part of why online reviews matter.

Consumers know businesses lose their touch all the time, which is why most of them find older reviews unimportant.

It is for this reason that companies should to be constantly requesting reviews.

Source: Statuslabs

More Than Four Negative Reviews About A Company Or Product Might Decrease Sales By 70%

One negative review suffices for 35% of a site's visitors to decide not to purchase. 3 negative reviews can cost a business 59 percent less sales.

Obviously, they can be compensated by the sheer number of positive reviews you receive.

"It takes many good deeds to build a good reputation, and only one bad one to lose it." -Benjamin Franklin

Source: Martech Zone

70 Percent Of Customers Need To Read At Least Four Reviews Before They Can Trust A Business

4 reviews may be too few. The majority of people check out many more reviews to get an idea of how business is actually doing. Don't depend upon that fact alone.

Source: Brightlocal

72% Of Consumers Will Not Take Action Before They Check Out Some Reviews

No matter how alluring your marketing is, you still require customer reviews. There is no other way around it. Clients are still ready to hear you out, but they trust other people more.

Source: My Testimonial Engine

53% Of Consumers Anticipate Companies To Reply Within A Week To Unfavorable Reviews

Online review stats show that 63% of consumer reviews stay without a reply. That's regrettable, due to the fact that those companies are losing consumers that way.

Source: Review Trackers

People Checking Out Reviews On A Mobile Device Are 127% More Likely To Make A Purchase Than Desktop Users

Mobile users choose to get things done much faster. Purchasing decisions are made quickly.

Online reviews are undoubtedly convincing, yet marketers have not always come to value the power of them.

Source: Martech Zone

Just 6% Of Customers Don't Rely On Client Reviews At All

According to client review stats, a whopping 19 percent of consumers always rely on online reviews and never ever a make a purchase without reading reviews.

Source: Statista

98% Of Yelp's Browsers Purchased From A Business They Found On The Website

Normally, 142 million consumers visit Yelp on a monthly basis. If you have not claimed your free Yelp business page, this is as excellent a time as any.

Source: RevLocal

83 Percent Of Clients Do Not Rely On Advertising

The traditional channels to reach consumers aren't as prominent as they utilized to be. A lot of users who no longer trust advertisements select to take note of customers' suggestions online.

Source: Statuslabs

61 Percent Of Local Businesses Have An Average Score Of 4 To 5 Stars

Generally 2 out of 3 businesses have exceptional and great rankings. Just 5% of companies have a ranking listed below 3 stars.

Source: Brightlocal

Over Half Of Customers Will Not Use A Company If It Has Less Than A 4 Star Ranking

This stat is among many that show the significance of online scores. Now that news of client satisfaction travels this quick, keeping your customers happy is more important than ever.

57% of consumers have searched for companies with more than 4 stars in 2018, which is up from 48 percent in 2017.

11% looked only for companies with an ideal five star score.

Source: Brightlocal

89% Of Customers Browse A Companies Feedback To Reviews

Not only do a lot of clients read the review replies, 30% of them value them highly. Nearly 96% read the reactions to their own reviews.

Source: Brightlocal

Positive Reviews Motivate 68% Of Consumers To Use A Local Business

Since the vast majority of customers check out reviews, you'd want yours to be appealing to new consumers, right? Keep them short, positive and sweet.

"Kind words can be short and easy to speak, but their echos are truly endless." -Mother Teresa

Source: Brightlocal

A Solitary Business Review Can Raise Its Conversions By 10%

Online review statistics reveal user-generated content can do wonders in regards to conversions.

A single review can have an enormous influence on your business.

A hundred reviews can boost your conversion rates by as much as 37%. 2 hundred can supply a mind-blowing 44% boost.

Source: RevLocal