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15% Of Clients Do Not Trust Businesses Without Having Online Reviews
No trust indicates no interactions. 15 percent of potential customers will not even think about working with a business they can't discover opinions about.
Source: Statuslabs
49 Percent Of Consumers Consider The Number Of Online Reviews As A Necessary Factor In Their Purchasing Decision
Customers value not only the quality or nature of the reviews, but they consider their quantity and recency also.
The share of consumers, who take note of the number of reviews is presently at 46%.
Source: Brightlocal
Software Reviews Influence Over 98% Of All Purchasers
18 percent of software buyers consider reviews to be an essential factor in the purchase process. Software application reviews have no impact whatsoever on only 2 percent of customers. Two-thirds of them read more than 6 reviews to decide and 14 percent of them read more than 20 reviews.
Source: Capterra
A One Star Boost In Score Can Cause A 5% To 9% Increase In Business Income
Businesses that treat consumers honorably generally succeed, review websites help ensure of that.
Source: Statuslabs
Unfavorable Reviews Can Boost Conversion By As Much As 85 Percent
It sounds insane, but negative reviews can be a positive force for users to devote more time on your website. According to online review data, people devote more than five times as long on a site when they check out negative reviews.
More than two thirds of users trust reviews more when there are a mix of positives and negatives. If there aren't any negative ones, a frustrating 95% suspect censorship or fabricated reviews.
Source: Reevoo
72% Of Clients Won't Take Action Before They Read Some Reviews
No matter how tempting your marketing is, you still require consumer reviews. There is no skirting around it. Clients are still ready to hear you out, but they trust other individuals more.
Source: My Testimonial Engine
89% Of Customers Browse A Companies Reactions To Reviews
Not only do the majority of individuals read the review replies, 30% of them value them highly. Almost 96% read the feedback to their own reviews.
Source: Brightlocal
Only 44 Percent Of Local Businesses Have Actually Accepted Their Google My Business Listing
That's 56% of your competitors that aren't making the most of their listing.
While business listings on the significant review platforms are totally free, a remarkably low number of businesses in fact make use of them.
Although we now understand why client reviews are so powerful, many businesses apparently don't.
Source: LsaInsider
90% Of Visitors Need Less Than 10 Reviews To Form A Viewpoint About A Business
You understand what individuals say about first impressions, right?
Users get their impression of your businesses through reviews. Generally through less than 10 of them.
If you do not have reviews on your site, think about asking your visitors to compose one.
Source: Martech Zone
98% Of Yelp's Website Visitors Bought From A Business They Found On The Site
Usually, 142 million customers go to Yelp each month. If you have not claimed your complimentary Yelp business page, this is as great a time as any.
Source: RevLocal
Online Product Reviews About A Product Can Boost Its Conversion Rate By More Than 270%
User review statistics show the purchase probability for a product with 5 reviews is 270% higher than the same item without reviews.
Source: Spiegel Research Center
Almost All Customers, Who Use Online Reviews, Read Them Early In The Buying Process
Let's say you want to buy a brand-new car and there are numerous models which fit your requirements. How do you pick the best one for you? Well, you read online reviews.
With the help of other people, you quickly choose one that works for you. That's how positive reviews transform consumers into clients.
Source: Consumer Affairs
60% Of Customers Refer To Blog And Social Media Network Reviews On Their Cell Phones Before Shopping
In-store shopping is affected considerably by blogs and reviews on social media. With males being two times as likely to be affected than ladies.
Reviews and rating statistics show individuals value the viewpoint of peers more than any other content.
Source: Collective Bias
88% Of Americans Claimed That Product Reviews Were The Most Influential Factor When Buying Home Electronics
Data reveal that reviews were more helpful than TV advertisements at 37%, social media at 23% and display ads at 49%.
Source: Statista
Reviews Are The Most Vital Part Of The Purchase Decision For Over 90% Of US Clients
24% of US consumers consider reviews as 'exceptionally influential'.
To highlight the importance of online reviews and scores, did you know that 81% of customers will pay more for a product with reviews and those same consumers are likewise ready to accept slower shipping times for such items.
Source: Turntonetworks
30% Of Customers Feel Comfortable With A Business Which Responds To Online Reviews
Keeping in touch with your customers establishes trust. Even something like responding to their reviews and remarks can make them feel appreciated.
As you may anticipate, clients who feel this way are going to invest more cash with a business.
Source: Statuslabs