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73 Percent Of Customers Believe Client Reviews Are More Crucial Than Star And Number Ratings
Online review statistics make it clear individuals aren't pleased with scores alone.
Written reviews make the stats appear more genuine which is what the prospective customers are looking for. Nearly a third of consumers state composed reviews are the only function that makes them believe the websites' reviews are relevant and helpful.
Source: Fan and Fuel
Half Of All Millennial's "Constantly" Check Out Online Reviews For Businesses
More youthful individuals understand the value of being informed. User-generated material has an unassailable effect on customers.
If businesses stop to consider the power of customer reviews over millennials, they will recognize what they've been missing out on. Older people are different though, only 6% of individuals aged 55 or older check out reviews.
Source: Brightlocal
54% Of Americans Pay The Most Attention To The Typical Star Ranking Of A Local Organization
The star rating is the first thing customers see. Still, users take notice of other elements too, like the amount, recency, length, and sentiment of reviews. Each of these alone influences more than a 3rd of American customers.
Source: Statista
49% Of Customers Consider The Number Of Online Reviews As A Necessary Consideration Of Their Purchasing Decision
Consumers value not just the quality or nature of the reviews, however they consider their number and recency too.
The share of clients, who pay attention to the number of reviews is presently at 46 percent.
Source: Brightlocal
Reviews Posted On Twitter Can Help Boost Revenues By 6.46 Percent
Online review data show that reviews shared on Twitter, do more to increase sales than those on any other social network.
Source: Yotpo
Reviews Are The Third Most Prominent Ranking Factor For Google's Local 3 Pack
Review signals (amount, variety, etc.) account for 15.44% of Google's algorithm for local ranking.
Only Google My Business signals, like proximity and keywords represent 25.12%, and link signals at 16.53%, are more crucial than reviews as far as ranking elements go for the local 3 pack.
Source: Moz
Consumers Could Invest 31% More With A Business That Has Terrific Reviews
Take note of this statistic. The more detailed other users explain your product and services, the more money you can charge and customer review stats reveal to us exactly just how much more.
Source: Martech Zone
Positive Reviews Motivate 68% Of Customers To Use A Local Business
Because the huge bulk of customers check out reviews, you would want yours to be appealing to brand-new customers? Keep them short, sweet and positive.
"Kind words can be short and easy to speak, but their echos are truly endless." -Mother Teresa
Source: Brightlocal
74% Of Local Businesses Have At A Minimum, 1 Google Review
A single review is far from sufficient to improve your website's SERP ranking.
Looking at online scores statistics, we discovered that a company needs to have a minimum of 40 reviews before clients "Award" it with a star.
Source: Brightlocal
83% Of All Young Customers Were Asked To Post A Review Recently
Of those asked, 80% of customers did submit a review. In general, businesses have asked 66% of all customers to give a review on their business.
Source: Brightlocal
USA Shoppers View "Product Performance" To Be The Most Helpful Info In Product Reviews
When individuals check out reviews, they concentrate on different aspects of the shopping experience. But according to online review statistics, 60% of them are most interested in the item's performance.
Customer satisfaction, product quality and quality over time are the next couple of factors to consider for more than 50% of US clients.
Source: Statista
Google Accounts For 57.5 Percent Of All Reviews Across The World
Google remains in the lead here, followed by Facebook as a far-off second.
These the online reviews circulation rankings:
Google at 57.5%, Facebook with 19%, TripAdvisor at 8.4%, Yelp with 6.6% and Others with 8.6%.
Source: Review Trackers
53% Of Consumers Anticipate Businesses To Respond Within A Week To Negative Reviews
Online review stats reveal that 63% of client reviews remain without a response. That's regrettable, since those businesses are losing clients that way.
Source: Review Trackers
89% Of Customers Want To Read Reviews On Their Smartphones
Be it through an app or a mobile browser, people prefer to read reviews on their mobile devices.
Source: Statista