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The Majority Of Local Companies Have Approximately 39 Google Reviews
People like to share their experience after they have visited a vendor. Online review trends show people choose to comment if they had a favorable experience, instead of a mediocre or unfavorable one.
Source: Brightlocal
Reviews Posted On Twitter Can Help Increase Online Sales By 6.46%
Online review data show that reviews shared on Twitter, do more to boost sales than those on any other social network.
Source: Yotpo
Consumers Might Invest 31 Percent More With A Business That Has Great Reviews
Take notice of this statistic. The better other users describe your services or product, the more money you can charge and consumer review statistics show us precisely just how much more.
Source: Martech Zone
63.6% Of Consumers Visit Google To Read Reviews Of A Business
Thinking about the last statistic, it comes as a surprise that Yelp (45%) and TripAdvisor (30%) come second and third, leaving Facebook (23%) at the end.
When it comes to trust, these online review statistics show the basic popularity of a site can only go so far.
Source: Review Trackers
53% Of Americans Consider Item Reviews And Scores As The Most Important Part Of The Online Shopping Experience In 2018.
Today's consumers are smart and desire the very best bang for their buck. It's not surprising that that they consider reading reviews as a huge part of the buying decision.
Source: Statista
Favorable Reviews Encourage 68% Of Customers To Choose A Local Business
Since the large bulk of customers read reviews, you would want yours to be appealing to brand-new clients, right? Keep them short, sweet and positive.
"Kind words can be short and easy to speak, but their echos are truly endless." -Mother Teresa
Source: Brightlocal
More Than Four Negative Reviews About A Business Or Service Might Reduce Sales By 70%
One negative review suffices for 35% of a website's visitors to decide not to purchase. 3 negative reviews can cost a business 59% less sales.
Of course, they can be compensated by the sheer number of positive reviews you get.
"It takes many good deeds to build a good reputation, and only one bad one to lose it." -Benjamin Franklin
Source: Martech Zone
86% Of Customers Would Think About Writing A Review For A Business
Your consumers are your most valuable resource, and it's not only because of the cash they spend at your business. They will be willing to share it if you give them a good experience.
Source: Brightlocal
49% Of Customers Consider The Number Of Online Reviews As An Essential Consideration Of Their Buying Decision
Consumers value not only the quality or nature of the reviews, but they consider their number and recency too.
The share of consumers, who take notice of the variety of reviews is currently at 46 percent.
Source: Brightlocal
30% Of Consumers Feel Favorable To A Business Which Responds To Online Reviews
Keeping in touch with your consumers develops trust. Even something as simple as responding to their comments and reviews can make them feel appreciated.
As you might expect, customers who feel this way are ready to invest more cash with a company.
Source: Statuslabs
Users Checking Out Reviews On A Mobile Device Are 127 Percent More Likely To Purchase Than Desktop Users
Mobile users choose to get things done quicker. For that reason, buying decisions are made quickly.
Online reviews are clearly persuasive, yet online marketers haven't always come to value the power of them.
Source: Martech Zone
Over Half Of Consumers Will Not Utilize A Business If It Has Less Than A 4 Star Score
This stat is one of numerous that show the value of online scores. Now that news of customer fulfillment travels this quick, keeping your consumers delighted is more important than ever.
57 percent of customers have searched for business with more than four stars in 2018, which is up from 48 percent in 2017.
11 percent looked just for services with a best five star score.
Source: Brightlocal
90% Of Clients Require Less Than 10 Reviews To Form A Viewpoint About A Business
You understand what individuals say about first impressions, right?
Users get their impression of your businesses through reviews. Normally through less than 10 of them.
Think about asking your visitors to write one if you don't have reviews on your site.
Source: Martech Zone
61 Percent Of Local Businesses Have An Average Score Of 4 To 5 Stars
Overall two-thirds of businesses have excellent and awesome rankings. Just 5% of businesses have a score below three stars.
Source: Brightlocal
Reviews Are The Most Important Part Of The Purchase Choice For Over 90% Of USA Clients
24% of US shoppers consider reviews as 'very influential'.
To show the importance of online reviews and rankings, did you know that 81 percent of customers will pay more for an item with reviews and those very same clients are also ready to accept slower shipping times for such items.
Source: Turntonetworks