Reviews Are The 3rd Most Influential Ranking Element For Google's Local 3 Pack

Review signals (quantity, variety, etc.) represent 15.44% of Google's algorithm for local ranking.

Just Google My Business signals, like proximity and keywords account for 25.12%, and link signals at 16.53%, are more crucial than reviews as far as ranking factors go for the local 3 pack.

Source: Moz

86% Of Consumers Would Think About Composing A Review For A Business

Your customers are your most valuable resource, and it's not only because of the money they spend at your business. If you give them a great experience, they will be willing to share it.

Source: Brightlocal

60% Of Customers Seek Advice From Blog And Social Media Network Reviews On Their Cell Phones Prior To Shopping

In-store purchasing is influenced significantly by blogs and reviews on social networks. With males being two times as likely to be influenced than women.

Reviews and ranking statistics show individuals value the opinion of peers more than any other material.

Source: Collective Bias

Almost All Customers, Who Utilize Online Reviews, Read Them Early In The Buying Process

Let's say you want to purchase a new automobile and there are several models which fit your requirements. How do you choose the very best one for you? Well, you read reviews.

With the help of other consumers, you manage to select a model that works for you. That's how positive reviews convert customers into consumers.

Source: Consumer Affairs

91 Percent Of Millennials Depend On Online Reviews As Much As Loved Ones

Online review stats position customers' reviews as the most credible source of suggestions. Online reviews generally bring the very same weight as recommendations from loved ones.

Source: Brightlocal

Only 6% Of Customers Don't Rely On Client Reviews At All

According to consumer review stats, a massive 19% of consumers constantly rely on online reviews and never ever a make a purchase without checking out reviews.

Source: Statista

63.6% Of Customers Check Out Google To Look For Reviews Of A Business

Thinking about the last stat, it comes as a surprise that Yelp (45%) and TripAdvisor (30%) come second and third, leaving Facebook (23%) behind.

These online review statistics show the general popularity of a website can only go so far when it comes to trust.

Source: Review Trackers

Over Half Of Consumers Will Not Use A Service If It Has Less Than A 4 Star Rating

This stat is one of numerous that highlight the significance of online scores. Now that news of client fulfillment travels this fast, keeping your customers delighted is more crucial than ever.

57% of consumers have actually looked for companies with more than 4 stars in 2018, which is up from 48 percent in 2017.

Furthermore, 11 percent looked only for businesses with a perfect five star rating.

Source: Brightlocal

95% Of Unsatisfied Clients Will Go Back To A Company If A Company Makes An Effort To Resolve Problems Rapidly And Efficiently

Customers don't anticipate you to be perfect. They do expect you to take care of things when they go wrong. If there is absolutely nothing else a company can do to deal with an issue, a simple coupon can say "We are sorry" in a more enticing way.

Source: SocialMediaToday

30% Of Consumers Feel Positive About A Business Which Reacts To Online Reviews

Staying connected with your consumers builds their trust. Even something as basic as reacting to their remarks and reviews can make them feel valued.

As you may anticipate, customers who feel this way are going to invest more cash with a company.

Source: Statuslabs

53% Of Americans Consider Item Reviews And Ratings As The Most Crucial Part Of Online Shopping.

Today's buyers are wary and want the very best bang for their buck. It's no surprise that they consider reading reviews as a huge part of the buying decision.

Source: Statista

67% Of Consumers Admit Reviews Are A "Very Important" Factor When Choosing A Solution Provider

When clients have to select a service provider, reviews have a massive effect on their decision.

Source: DemandGenReport

54% Of Americans Pay The Most Attention To The Typical Star Ranking Of A Local Business

The star ranking is the first thing consumers see. Still, users focus on other elements as well, like the amount, recency, length, and belief of reviews. Each of these alone affects more than a 3rd of United States consumers.

Source: Statista