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61 Percent Of Regional Businesses Have A Typical Rating Of 4 To 5 Stars
Typically two thirds of companies have exceptional and great rankings. Only 5% of companies have a rating below three stars.
Source: Brightlocal
49 Percent Of Customers Consider The Quantity Of Online Reviews As A Necessary Consideration Of Their Buying Decision
Consumers value not only the quality or nature of the reviews, however they consider their number and recency as well.
The share of customers, who take note of the variety of reviews is presently at 46%.
Source: Brightlocal
52% Of Customers Trust A Product More If It Has Negative Reviews Too
We already touched upon the positive and negative reviews and their result on customers. However, all products have their faults, if all of a products reviews are positive, it raises red flags that possibly the reviews are phony. Consumers anticipate to see some negative reviews.
Source: Capterra
Google Accounts For 57.5 Percent Of All Reviews Around The World
Google is in the lead here, followed by Facebook as a distant second.
These are the online reviews circulation rankings:
Google at 57.5%, Facebook with 19%, TripAdvisor at 8.4%, Yelp with 6.6% and Others at 8.6%.
Source: Review Trackers
Facebook Reviews Impact More Than 50% Of Consumers' Buying Decisions
Facebook is presently the most popular social network which can likewise influence our buying decisions.
According to social reviews data, Facebook affects over half of users' purchase decisions.
If it has positive reviews, Facebook reviews statistics reveal that four out of five users are more likely to trust a local business.
Source: RevLocal
86% Of Consumers Would Consider Writing A Review For A Business
Your customers are your most important resource, and it's not only because of the money they invest at your business. They will be prepared to share it if you give them a good experience.
Source: Brightlocal
Online Reviews Impact 67.7% Of Customer Buying Decisions
More than two-thirds of consumers agree online reviews are either a "Fairly decisive", "Very decisive", or "Absolutely decisive" part of their decision making process.
Source: Moz
A Single Business Review Can Lift Its Conversions By 10%
Online review statistics reveal user-generated content can do miracles in terms of conversions.
A single review can have a huge effect on your business.
A hundred reviews can raise your conversion rates by as much as 37%. Two hundred can supply an astonishing 44 percent increase.
Source: RevLocal
One-half Of All Of The Millennial's "Always" Check Out Online Reviews For Companies
Younger people understand the value of being informed. User-generated material has an indisputable impact on customers.
If businesses think of the power of customer reviews over millennials, they will understand what they've been missing out on. Older people are various though, only 6% of people aged 55 or older read reviews.
Source: Brightlocal
88% Of Executives Judge Reputation Risk As A Top Business Issue
Reputation management stats suggest a business's reputation does not affect simply the customers. Potential employees also take a look at scores and take a look at reviews.
Source: Deloitte
The Typical Review Length Has Become 65% Much Shorter Since 2010
These days reviews are much shorter, easier, and more straight to the point. The word count of a review in 2019 is typical to that of a tweet.
Source: Review Trackers
United States Buyers View "Product Performance" To Be The Most Helpful Information In Product Reviews
They focus on different aspects of the shopping experience when people read reviews. But according to online review statistics, 60% of them are most interested in the item's performance.
Client satisfaction, product quality and quality with time are the next few factors to consider for more than 50% of US consumers.
Source: Statista
70 Percent Of Consumers Choose To Find Out About A Business Via Reviews And Posts, Instead Of Advertisements
Ads are all well and good, however it deserves attempting a different approach too. Reviews are by far the best method to find the truth about a product or service.
Source: Statuslabs