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60 Percent Of Consumers Seek Advice From Blog And Social Media Reviews On Their Mobile Devices Before Shopping
In-store shopping is affected substantially by blogs and reviews on social networks. With men being two times as likely to be affected than women.
Reviews and rating statistics show people value the opinion of peers more than any other material.
Source: Collective Bias
USA Shoppers View "Product Performance" To Be The Most Useful Detail In Product Reviews
When people check out reviews, they focus on different elements of the shopping experience. However according to online review stats, 60% of them are most thinking about the item's performance.
Client satisfaction, product quality and quality over time are the next couple of considerations for more than 50% of US customers.
Source: Statista
91% Of Businesses Believe The Company's Star Rating Can Determine Whether They Win Or Lose A Possible Employee
The 86% of businesses doubt the integrity of online reviews. Nonetheless, they recognize the enormous impact user rankings have on their business. Undesirable consumer or staff member reviews can influence 90% of job seekers.
Source: Career Arc
77% Of Consumers Would Leave A Review If They Were Asked
More than a 35% would submit a review to advise others about their customer encounter and 24% would rather direct their review to the business itself.
Over a 26% would be willing to post a review to help other individuals with their decision making process.
Source: Podium
83 Percent Of Consumers Don't Rely On Advertising
The traditional channels to reach customers aren't as influential as they utilized to be. Most users who no longer trust advertisements pick to take note of clients' suggestions online.
Source: Statuslabs
90% Of Clients Require Less Than 10 Reviews To Form An Opinion About A Business
You understand what individuals say about first impressions, right?
Users get their impression of your businesses through reviews. Normally through less than 10 of them.
If you do not have reviews on your website, think about asking your visitors to write one.
Source: Martech Zone
89% Of Customers Choose To Read Reviews On Their Cell Phones
Be it through an app or a mobile web browser, people prefer to read reviews on their mobile devices.
Source: Statista
95 Percent Of Travelers Check Out Online Reviews Prior To Scheduling Travel Services
Leisure and business tourists alike check out reviews to form a viewpoint. Business travelers read an average of 5 reviews vs. 6-7 for leisure tourists.
Source: Trust You
73 Percent Of Consumers Believe Customer Reviews Are More Vital Than Star And Number Rankings
Online review stats make it clear people aren't pleased with scores alone.
Customer reviews make the stats appear more authentic which is what the prospective clients are trying to find. Nearly a 3rd of customers say written reviews are the only feature that makes them think the sites' reviews are relevant and useful.
Source: Fan and Fuel
53% Of Consumers Expect Companies To Respond Within A Week To Unfavorable Reviews
Online review statistics reveal that 63% of customer reviews stay without a reaction. That's regrettable, because those businesses are losing customers that way.
Source: Review Trackers
Half Of All Of The Millennial's "Always" Read Online Reviews For Companies
Younger people know the value of being informed. User-generated content has an indisputable effect on consumers.
They will realize what they've been missing out on if businesses stop to consider the power of consumer reviews over millennials. Older people are different though, only 6% of people aged 55 or older check out reviews.
Source: Brightlocal
A Single Business Review Can Raise Its Conversions By 10%
Online review statistics reveal user-generated material can do miracles in regards to conversions.
A single review can have a huge influence on your business.
A hundred reviews can increase your conversion rates by as much as 37%. 2 hundred can offer a mind-blowing 44% boost.
Source: RevLocal
61% Of Local Businesses Have A Typical Ranking Of 4 To 5 Stars
Typically 2 out of 3 businesses have outstanding and great rankings. Just 5% of businesses have a ranking listed below three stars.
Source: Brightlocal